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Oakwood Residence Hangzhou

4.5 star property
Luxury aparthotel with indoor pool, connected to a shopping center, near Zhejiang University Yuquan Campus

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oakwood Residence Hangzhou

Two Bedroom Executive | Living area | 47-inch LCD TV with digital channels, TV
Exterior
Down comforters, pillowtop beds, in-room safe, desk
Reception
Fridge, microwave, stovetop, coffee/tea maker

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Pet friendly
  • Gym
  • Free parking

Main amenities (12)

  • 155 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Cable/satellite TV service
  • Daily housekeeping
  • Washer/dryer
  • Coffee/tea maker
The price is ₩121,454
₩128,741 total
includes taxes & fees
Dec 27 - Dec 28

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Two Bedroom Executive

Two Bedroom Executive | Living area | 47-inch LCD TV with digital channels, TV

Two Bedroom Executive

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Washer/dryer
Pillow menu
  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for One Bedroom Executive

One Bedroom Executive | Down comforters, pillowtop beds, in-room safe, desk

One Bedroom Executive

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Washer/dryer
Pillow menu
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Executive (Twin Beds)

Studio Executive (Twin Beds) | Down comforters, pillowtop beds, in-room safe, desk

Studio Executive (Twin Beds)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Washer/dryer
Pillow menu
Renovated in 2023
  • 50 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Deluxe

Down comforters, pillowtop beds, in-room safe, desk

Studio Deluxe

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Washer/dryer
Pillow menu
Renovated in 2023
  • 45 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive

Down comforters, pillowtop beds, in-room safe, desk

Studio Executive

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Washer/dryer
Pillow menu
Renovated in 2023
  • 50 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

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8.2 out of 10, Very Good, (226)
The price is ₩138,644
₩161,659 total
includes taxes & fees
Jan 1 - Jan 2, 2025
Shangri-La Hangzhou
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About the neighborhood

Map
No 28 Jiaogong Road, Hangzhou, Zhejiang, 310012

What's nearby

  • Zhejiang University Yuquan Campus - 20 min walk - 1.7 km
  • Wulin Square - 4 min drive - 4.2 km
  • Hangzhou Tower Shopping Mall - 4 min drive - 4.3 km
  • West Lake - 5 min drive - 4.8 km
  • Lingyin Temple - 7 min drive - 6.6 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 43 min drive
  • Yuhang Railway Station - 21 min drive
  • South Railway Station - 22 min drive
  • Hangzhou East Railway Station - 23 min drive
  • Wensan Road Station - 11 min walk
  • Huanglong Sports Center Station - 15 min walk
  • Xianing Bridge Station - 16 min walk

Restaurants

  • ‪卜家风情餐厅 - ‬1 min walk
  • ‪杭州名茶总汇休闲茶吧 - ‬1 min walk
  • ‪青青花艺 - ‬1 min walk
  • ‪江民杀毒软件 - ‬1 min walk
  • ‪杭州伟士电脑公司 - ‬1 min walk

About this property

Oakwood Residence Hangzhou

Oakwood Residence Hangzhou puts you within a 10-minute drive of West Lake. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Oakleaf, which serves international cuisine and is open for lunch and dinner. A bar/lounge and a fitness center are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Public transportation is close by: Wensan Road Station is just 11 minutes by foot.

Languages

Chinese (Mandarin), English, German, Japanese

At a glance

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Family friendly

  • Free crib/infant bed

Restaurants on site

  • Oakleaf

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Rice cooker
  • Cookware/dishes/utensils
  • Toaster
  • Coffee/tea maker
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 124 for adults and CNY 70 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Down comforter
  • Pillow menu
  • Bed sheets provided
  • Pillow top mattress
  • Rollaway/extra beds: CNY 250.0 per night

Bathrooms

  • Towels provided
  • Free toiletries
  • Toothbrush and toothpaste
  • Hair dryer
  • Bathrobes
  • Slippers

Entertainment

  • 47-inch LCD TV with cable/satellite service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • 1 meeting room
  • Business center
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • CNY 500 per pet per stay
  • 1 total (up to 22 lbs per pet)
  • Welcoming cats and dogs only
  • One-time cleaning fee: CNY 500

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Laptop-compatible safe
  • Free newspapers (lobby)
  • Porter/bellhop

Location highlights

  • Connected to a shopping center
  • In the business district
  • In the city center
  • In a regional park

Things to do

  • Fitness center
  • Fitness classes on site

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 155 rooms
  • 19 floors
  • 1 building
  • Built in 2011

Special features

Dining

Oakleaf - This restaurant specializes in international cuisine and serves lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: CNY 2000 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 124 for adults and CNY 70 for children

Children & extra beds

  • Rollaway beds are available for CNY 250.0 per night

Pets

  • Pets are allowed for an extra charge of CNY 500 per pet, per stay, plus a one-time cleaning fee of CNY 500

Parking

  • Parking height restrictions apply

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.

Also known as

Hangzhou Oakwood
Oakwood Hangzhou
Oakwood Residence Aparthotel
Oakwood Residence Aparthotel Hangzhou
Oakwood Residence Hangzhou
Oakwood Residence Hangzhou Hotel Hangzhou
Oakwood Residence Hotel Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hotel Hangzhou
Oakwood Hangzhou Hangzhou
Oakwood Residence Hangzhou Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hangzhou Aparthotel Hangzhou

Frequently asked questions

Does Oakwood Residence Hangzhou offer free cancellation for a full refund?
Yes, Oakwood Residence Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oakwood Residence Hangzhou?
Yes, there's an indoor pool.
Are pets allowed at Oakwood Residence Hangzhou?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of CNY 500 per pet, per stay.
Is parking offered on site at Oakwood Residence Hangzhou?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Oakwood Residence Hangzhou?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Oakwood Residence Hangzhou and nearby?
Onsite recreation at Oakwood Residence Hangzhou includes fitness classes. Enjoy a swim in the indoor pool or use the aparthotel's other amenities, which include a sauna and a fitness center.
Are there restaurants at or near Oakwood Residence Hangzhou?
Yes, Oakleaf offers international cuisine.
Does Oakwood Residence Hangzhou have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and a rice cooker.
What's the area around Oakwood Residence Hangzhou like?
Oakwood Residence Hangzhou is in Xihu, a short 20-minute walk from Zhejiang University Yuquan Campus and 17 minutes' walk from Yellow Dragon Sports Center.

Oakwood Residence Hangzhou Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic residence!
Di, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Great service from the front desk
Steve, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Our choice year after year for our visits to Hangzhou
Maura, 21-night family trip
Verified Orbitz guest review

8/10 Very Good

位置非常好，也非常安静，离西湖不到4公里。房间很大很舒适，下次去杭州还会住这家。
Huan, 1-night family trip
Verified Expedia guest review

4/10 Fair

Mattress was like sleeping on a rock.
Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Qihan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stayed in a 2 bedroom apartment on a high floor. Well kept property, everything looks new and clean. Staff were attentive and polite. Downsides : Dryer was faulty but detergent was provided for washer. No laundry basket. Would be helpful if there is a towel rack in the spacious bathroom, the clothes hook behind the toilet door is too high for an average height female. Pillows were too flat and bed too firm. Other than that, would love to return to stay
Linda, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Chuan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We have stayed here numerous times and it is our home base in Hangzhou.
Maura, 16-night trip
Verified Orbitz guest review

10/10 Exceptional

baozhen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love the Oakwood in Hangzhou. I rate it 5 of 5. I stay here on each of 10 visits. Great location, scores of restaurant in the Oakwood complex. 24 hour Family Mart. 24 hour fitness center. And the greatest king size bed that knocks you out. Many rooms are like big apartments. A nice reasonable restaurant in the hotel.
Derrick, 9-night trip with friends
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

what a reasonable price it was, such an excellent facility and location. It was an unbelievably comfortable trip.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Orbitz guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was extremely courteous and eager to please. The rooms had everything we needed for our week stay. There were many restaurants within a five minute walk.
6-night family trip
Verified Orbitz guest review

4/10 Fair

Book a room with bath tub but was told i didnt book.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is our "go to" place to call home when we are in Hangzhou
Anonymous, 7-night romance trip
Verified Orbitz guest review

8/10 Very Good

Overall ok
Overall ok but room was a bit smelly.
3-night business trip
Verified Hotels.com guest review

2/10 Poor

Old property with unhelpful staff
Stayed for 8 nights so far because of the location. BUT, their rooms smell - since it's service apt, the cooking smells from your neighbors will stay exactly in your room forever. Rooms are old, the beds are peeled off. Housekeeping don't do their jobs - your trash stay in where they were after the housekeeping and they never refill your toiletry. Most importantly, their staff are incompetent. I see 3-4 young employees standing at the front desk doing nothing. When asked them for help, they looked at each other and don't know what they were doing. The back office staff were very unhelpful - when I had an issue and needed to talk to the front desk, they transferred my call 3 times and everytime when the phone was picked up by a different staff, they gave me inconsistent information. The problem remain unsolved after four international calls.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Akares, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very good!
Northman, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Spacious and neat. Great quiet location and nice breakfast.
JY, 3-night trip with friends
Verified Orbitz guest review

8/10 Very Good

Could do with a good sprucing!
It was a good layout that enabled a family of 5 to have quality time in the living / dining area. The rooms were well laid out but I have to say the housekeeping staff was inconsistent in their quality of housekeeping practices. The apartment is in need of a refurbishment - signs of extreme wear and tear visible. Scratches and dents on the corners of the walls. Also, the cleanliness can be improved: shades of grey finger marks can be seen on the kitchen cabinet doors, drawer pulls and especially the door pull on the refrigerator. The privacy net curtains could also do with a good laundering! Carpets a thorough shampoo. The pillows are way too soft and the mattress way too firm!
Ava Yun Yun, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, very clean and large rooms in a good location with plenty of food options.
Mark, 3-night business trip
Verified Hotels.com guest review