Experience the upscale charm of Hotel Palacio de Aiete, connected to a shopping center. Enjoy a rooftop terrace with great views, unwind in the garden or coffee shop/cafe, and savor lunch and dinner at the on-site restaurant. With free self-parking and helpful staff highly praised by guests, this hotel offers convenience and comfort.
Goiko Galtzara-Berri nº 27, San Sebastián, Gipuzkoa, 20009
What's nearby
Concha Promenade - 18 min walk
Miramar Palace - 20 min walk
Reale Arena - 3 min drive
Monte Igueldo - 7 min drive
Donostia-San Sebastian Aquarium - 9 min drive
Getting around
San Sebastian (EAS) - 25 min drive
Biarritz (BIQ-Pays Basque) - 43 min drive
San Sebastian Amara Station - 22 min walk
Donostia-San Sebastián Station - 29 min walk
San Sebastián (YJH-San Sebastián-Donostia Train Station) - 29 min walk
Restaurants
Mandrágora - 4 min drive
Arnedo - 18 min walk
La Taberna del Cuelebre - 3 min walk
Pastelería Casa Aramendia - 18 min walk
Aspaldiko - 20 min walk
About this property
Hotel Palacio de Aiete
Hotel Palacio de Aiete features a rooftop terrace and puts you just a 5-minute drive from Reale Arena and Concha Beach. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
75 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total, up to 26 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
What to do
Beach nearby
Golfing nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Fitness center
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Grab bar near toilet
Room amenities
Be entertained
21-inch TV
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi and wired internet
Phone
Food and drink
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Onsite venue #2 - This café serves breakfast and light fare.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately EUR 16 for adults and EUR 7.5 for children
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 22.50 per pet, per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Aiete
Hotel Palacio de Aiete
Hotel Palacio de Aiete San Sebastian
Palacio de Aiete
Palacio de Aiete San Sebastian
Palacio De Aiete Hotel
Hotel Palacio Aiete San Sebastian
Hotel Palacio Aiete
Palacio Aiete San Sebastian
Palacio Aiete
Hotel Palacio de Aiete Hotel
Hotel Palacio de Aiete San Sebastián
Hotel Palacio de Aiete Hotel San Sebastián
Frequently asked questions
Does Hotel Palacio de Aiete offer free cancellation for a full refund?
Yes, Hotel Palacio de Aiete does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palacio de Aiete?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of EUR 22.50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Palacio de Aiete?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Palacio de Aiete?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in are available.
Is there an onsite casino at Hotel Palacio de Aiete?
No, this hotel doesn't have a casino, but Casino Kursaal (6-min drive) is nearby.
What is there to do at Hotel Palacio de Aiete and nearby?
Hotel Palacio de Aiete has a fitness center and a garden.
Are there restaurants at or near Hotel Palacio de Aiete?
Yes, there's an onsite restaurant that offers Regional cuisine.
What's the area around Hotel Palacio de Aiete like?
Hotel Palacio de Aiete is a short 18-minute walk from Concha Promenade and 19 minutes' walk from Ondarreta Beach.
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Hotel Palacio de Aiete Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
Jul 24, 2024
Really nice hotel!
Louise
Louise, 2-night trip
10/10 Exceptional
Aug 25, 2024
Nice hotel in a quiet neighbourhood. Not too far to walk i into the city and good nearby buses
James
James, 2-night trip
8/10 Very good
Aug 8, 2024
Friendly staff and very accommodating
Stala
Stala, 2-night trip
6/10 Good
Jan 17, 2025
Would not return!!
We booked an accessible room and the bathroom shower flooded the whole bathroom.The screen was not watertight and the floor was treacherous.We arrived quiet late and so chose to eat at the restaurant.The waitress was incredibly rude!!
Desiree
Desiree, 1-night trip
10/10 Exceptional
Jun 26, 2024
The property is well maintained, nice and spacious room and bathroom. Confortable beds.
Laurie
Laurie, 3-night trip
8/10 Very good
Jul 23, 2024
Great hotel in a lovely location. Frequent bus ser
Loved the hotel. handy location. Lovely room. Just wish there was a mini fridge in the room to store water etc.
def recommend.
15 min walk to beach.
Audrey
Audrey, 10-night trip
10/10 Exceptional
Aug 12, 2024
Great
Maria Guadalupe
Maria Guadalupe, 2-night trip
10/10 Exceptional
Jun 9, 2024
Chilled hotel
Really pleasant stay in a hotel located in a quiet residential area a bit of a walk out of town (walking into town took about 30 minutes downhill).
Really clean, quiet, chilled.
T
T, 3-night trip
8/10 Very good
May 16, 2024
Good hotel
Good hotel. Fairly quiet at night. Bar area is understaffed with one guy trying to do everything. The restaurant is good.
chris
chris, 4-night trip
10/10 Exceptional
May 8, 2023
Nice to be away from the madding crowd. Very relaxing stay. Lovely staff
Trevor
Trevor, 2-night trip
8/10 Very good
Jun 23, 2024
Everything was fine
FRANCESCO
FRANCESCO, 3-night trip
10/10 Exceptional
May 8, 2023
This is a nice hotel. Good price, big room. Staff was friendly and helpful. It's about a 10 minute taxi ride to the main attractions.
Taylor
Taylor, 2-night trip
8/10 Very good
Jun 27, 2024
A very comfortable stay, though the aircon wasnt particularly effective. The stay was spoilt a little by being charged €10 euros for 2 small coffees which were not particularly great.
Mark
Mark, 1-night trip
8/10 Very good
Jun 12, 2024
Not directly located in the inner city. But very comfortable to reach by car. Parking direct in front of the hotel without extra payment. A 20 minute walk downtown or at the beach was no problem for us. Taxi from downtown to the hotel costs less than 10 €. Fantastic park only a few minutes away. To discover San Sebastian and the region a great / perfect location.
Thomas
Thomas, 11-night trip
8/10 Very good
Jan 3, 2023
Stayed here before. Needed to change my room and staff were very helpful and efficient about it. Main breakfast room a little expensive but good food. There is a nice cafe/bar in the reception where you can get a good snack if you want a lighter breakfast
Julian
8/10 Very good
Nov 30, 2023
The area where the hotel is located is a residential area, so there is no many options for dinning as such not many options for transportation if you are going to the city center and tourist attractions, only option is to take a cab
Alberto
Alberto, 1-night trip
4/10 Fair
Aug 21, 2022
It's in a quiet locale. The room was decent sized and provided robes and slippers. However the toiletries are lacking in quality (single gel for shower, bath and hair?!) The toilet paper comes in single sheets. They don't have all the pillows when you ask for them and the wifi is atrocious.
Mili
Mili, 2-night trip
8/10 Very good
Jul 16, 2022
Great hotel, staff were very friendly and helpful. The breakfast buffet unfortunately was underwhelming, I would suggest making you way into city for breakfast. The hot tub is closed so did not get to utilize. The hotel is a 30 mins walk from the city. Or 10 mins bus ride, bus stops are 3 mins walk, which is very convenient. Two suggestions for the hotel is to have a better stocked first aid kit and outdoor chairs for the balcony (so guests can enjoy the outdoor space they are paying extra for). Overall we were pleased with our experience and would return here.
BIBI
BIBI, 4-night trip
4/10 Fair
Aug 3, 2022
Amenities & comfort were very disappointing for the price I paid was not comfortable not clean enough, the price was quite high so my expectations were high too but was really disappointed
Kaoutar
Kaoutar, 1-night trip
2/10 Poor
Oct 5, 2023
Hotel told me (twice) that I had no booking so I made a second one and then they charged me for both. Staff service poor and manager would not meet with me to discuss.
Also came back to room one afternoon and room door left wide open by housekeeping who never came back.
Joanne
Joanne, 4-night trip
8/10 Very good
Nov 11, 2024
Hotel a las afueras de la ciudad. Zona tranquila
Habitacion muy amplia y comoda.
Personal muy amable
El hotel esta un poco lejos de la ciudad en una zona tranquila