Peshawar Serena Hotel is a great choice for a stay in Peshawar. Guests can grab a bite to eat at one of the 3 restaurants, and the steam room makes for a relaxing end to the day. Other highlights at this luxurious hotel include an outdoor pool and a garden.
Languages
Arabic, English, Urdu
At a glance
Hotel size
139 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:30 AM
3 restaurants
Coffee shop
24-hour room service
Working away
Business center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
ATM/banking
Garden
An outdoor pool
Full-service spa
Steam room
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Visual doorbell notification
Magnifying mirror
Doorbell and phone notification
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free newspapers
Free WiFi (speed of 25+ Mbps)
Smartphone with 4G data speed, unlimited free calls and unlimited data usage
Free local calls
Food and drink
Meal delivery service
More
Housekeeping (on request)
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Fees & policies
Children & extra beds
Rollaway beds are available for USD 25 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:30 PM
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Frequently asked questions
Does Peshawar Serena Hotel offer free cancellation for a full refund?
Yes, Peshawar Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Peshawar Serena Hotel ?
Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 10:30 PM.
Are pets allowed at Peshawar Serena Hotel ?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Peshawar Serena Hotel ?
Yes, there's free self parking.
What are the check-in and check-out times at Peshawar Serena Hotel ?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is noon.
What is there to do at Peshawar Serena Hotel and nearby?
Peshawar Serena Hotel has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Peshawar Serena Hotel ?
Yes, there are 3 onsite restaurants.
What's the area around Peshawar Serena Hotel like?
Peshawar Serena Hotel is a short 10-minute walk from Bala Hisar Fort and 19 minutes' walk from Peshawar Museum.
Peshawar Serena Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 20, 2024
Everything is perfect about my stay at Serena Hotel Peshawar. It’s my go to place whenever I visit Peshawar, Pakistan. The staff is very friendly and accommodating and I love almost everything about Serena Peshawar. They are doing a great job. Can’t wait to visit once again.
Rahmatullah
Rahmatullah, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Toshihiro
Toshihiro, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2024
Tariq
Tariq, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2024
Amazing new rooms and excellent customer service!
Serena Peshawar is in the middle of a long term refurbishment and we were give one of the new refurbished rooms and all I can say is wow what an amazing improvement!
Clean modern contemporary designed rooms and excellent service esp from Mr Arif Baloch who made sure that we were v well looked after during our stay.
We look forward to returning.
Tariq
Tariq, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2024
Rabaab
Rabaab, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2023
My stay at Serena Peshawar was a memorable one.
MUSTASAM
MUSTASAM, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 27, 2023
Disappointing Experience Due to Ongoing Construction
Rating: ⭐
I recently stayed at the Peshawar Serena Hotel and unfortunately had an extremely disappointing experience. The hotel's ambiance was completely ruined by ongoing construction work. The noise was incessant throughout the day, starting early in the morning and persisting well into the evening.
The construction noise was not only disruptive but also made relaxation or conducting any work impossible. It was impossible to enjoy any peace or quiet within the hotel premises. The lack of consideration for guests' comfort during this renovation period was truly disheartening.
Moreover, the website or booking platform failed to mention the ongoing construction, which would have been crucial information for potential guests to know before making a reservation. This lack of transparency is completely unacceptable.
Given the circumstances, I cannot recommend the Peshawar Serena Hotel until the construction work is completed and the noise issues are resolved. It was an incredibly disappointing and unpleasant stay, and I hope the management takes steps to inform future guests about such disruptions beforehand.
FARHAN
FARHAN, 2-night trip
Verified Expedia guest review
6/10 Good
Nov 15, 2023
Syma
Syma, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 9, 2023
nice place
the hotel is nice. a bit old and renovations are on the way. the food was good, but almost everything is spicy.