Tucked away near Tulum Beach, XELA offers a serene escape with local cuisine for breakfast and refreshing cocktails at the bar. Unwind with a rejuvenating massage or take a leisurely bike ride using free bicycle rentals. With an outdoor pool, beach towels, and attentive concierge services, your stay is sure to be memorable.
Xela Tulum - Member of Design Hotels offers a private beach and puts you near activities like snorkeling and windsurfing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious hotel include a 24-hour fitness center, a snack bar/deli, and free bike rentals.
Languages
English, Spanish
At a glance
Hotel size
12 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Private dining
Snack bar/deli
What to do
On a private beach
Yoga classes
Snorkeling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Free bicycle rentals
Beach towels
Romance packages
Facilities
Garden
24-hour fitness center
An outdoor pool
Spa services
Outdoor furniture
Accessibility
Upper floors accessible by stairs only
Room amenities
Home comfort
Air conditioning
Bathrobes
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 30 per accommodation, per night
Pool, spa, & gym (if applicable)
Guests under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub
Policies
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
XELA
Xela Tulum - Member of Design Hotels Hotel
Xela Tulum - Member of Design Hotels Tulum
Xela Tulum - Member of Design Hotels Hotel Tulum
Frequently asked questions
Does Xela Tulum - Member of Design Hotels offer free cancellation for a full refund?
Yes, Xela Tulum - Member of Design Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Xela Tulum - Member of Design Hotels?
Yes, there's an outdoor pool.
Are pets allowed at Xela Tulum - Member of Design Hotels?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Xela Tulum - Member of Design Hotels?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Xela Tulum - Member of Design Hotels?
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon.
What is there to do at Xela Tulum - Member of Design Hotels and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a 24-hour fitness center. Xela Tulum - Member of Design Hotels also has spa services and a garden.
Are there restaurants at or near Xela Tulum - Member of Design Hotels?
Yes, there's an onsite restaurant.
What's the area around Xela Tulum - Member of Design Hotels like?
Xela Tulum - Member of Design Hotels is a short 1-minute walk from Tulum Beach and 19 minutes' walk from Sian Ka'an Biosphere Reserve.
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Xela Tulum - Member of Design Hotels Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 23, 2024
Amazing !! Everything was amazing ! The staff was incredible, went above and beyond for anything we needed! Amazing food too.
Candy
Candy, 3-night trip
10/10 Exceptional
Jun 27, 2024
Was a pleasant stay. The living room area was our favorite!
Gizem
Gizem, 5-night trip
10/10 Exceptional
Sep 20, 2024
Amazing !
JOSE ANTONIO
JOSE ANTONIO, 3-night trip
10/10 Exceptional
May 1, 2024
Xela was a beautiful, peaceful, and an intimate stay. The staff went out of their way to accommodate us and our needs while we were there which made for a very relaxing and enjoyable trip.
Justin
Justin, 3-night trip
8/10 Very good
Apr 8, 2024
The style of the hotel, its quite and modern.
Mirela
Mirela, 2-night trip
10/10 Exceptional
May 24, 2024
Incredible! This is the BEST hotel in Tulum. SUPER quiet, VERY high end, very few rooms and spacious beach and pool. Breakfast is amazing and staff is THE best!
Anthony
Anthony, 4-night trip
10/10 Exceptional
Jul 8, 2024
I love the aesthetics of the property! The rooms and location looked exactly like the images on Expedia.
The food and drinks were excellent; I wouldn't hesitate to stay here again. Isabel and Eddie made our stay very comfortable.
Yudiana
Yudiana, 2-night trip
10/10 Exceptional
Feb 18, 2024
new hotel. very good service. food and drinks. few kinks in new construction being worked out.
sheldons
sheldons, 3-night trip
10/10 Exceptional
Apr 24, 2024
Stop reading the reviews and JUST BOOK IT!
AMAZING. Complete luxury service. The rooms are spacious! It's a small hotel kind of built like a house, so there's cozy common spaces and a rooftop which are not crowded - very easy to relax. The service is impeccable - you get in touch with the staff via Whatsapp message. We just sent a text for fries and aperol spritzes when we were by the beach in a cabana, and they arrived shortly. All the staff are so friendly and warm! The beach is clean. The breakfast included is delicious. Don't hesisate - book this!
Aditi
Aditi, 3-night trip
10/10 Exceptional
Apr 19, 2024
Amazing stay at Xela!
We love everything, but the most amazing thing was the attitude of the staff. Being a brand new hotel XELA may experience some minor issues (like bad pressure of the shower), but the way they solve these issues is just top level. Special thanks to Emily who helped us with everything and even provided with an upgrade of the room to solve this issue with shower! A bottle of wine as a gift was very nice!
Rooms are perfectly decorated, we didn’t want to leave! Breakfast is very good with good coffee and choice from the menu.
The location is great - it is in quiet place, sometimes we were alone in the sea! But due to free bikes it is easy to get to any places around. They also provide valet parking which is great, as it is not an easy task in Tulum.
We can only envy ourselves that we stayed there: location, amenities, decor, vibe - everything was great! Do not miss sunset on their amazing rooftop!
Maria
Maria, 4-night trip
10/10 Exceptional
Jun 22, 2024
Außergewöhnliche freundlicher Service sehr hilfsbereit. Sehr schöne Zimmer am Strand sehr gepflegt, trotz Seegrass wird täglich sauber gemacht, Handtücher hatten manchmal Flecken aber man erhält laufend neue und sehr viele Handtücher verfügbar. Absolut tolles Hotel und sehr empfehlenswert würde wieder kommen.
Christian
Christian, 8-night trip
10/10 Exceptional
Apr 6, 2024
Grandioses Hotel mit tollem Personal. Wir hatten eine wundervolle Zeit im Xela Tulum und können das Hotel uneingeschränkt weiterempfehlen.
Das gesamte Design des Hotels und der Zimmer ist enorm schön und von der Dachterrasse kann man sich einen wunderschönen Sonnenuntergang ansehen. Der zugehörige Strandabschnitt ist ebenfalls sehr schön. Alle Bars und Restaurants in Tulum Beach sind fußläufig sehr gut erreichbar. Zudem stehen auch kostenfreie Leihfahrräder zur Verfügung.
Emily und das gesamte Team haben einen großartigen Job gemacht.