C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400
What's nearby
La Paz Lookout - 5 min walk
Lago Martianez Swimming Pools - 3 min drive
Taoro Park - 4 min drive
Plaza del Charco - 4 min drive
Loro Park - 5 min drive
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 26 min drive
Tenerife South Airport (TFS) - 58 min drive
Restaurants
Bar el Camino - 13 min walk
Hotel Teide Mar - 4 min walk
Zicatela - 16 min walk
Apricot - 3 min walk
Vinoteca Con Pasión - 18 min walk
About this property
Hotel Best Semiramis
Take in the views from the rooftop terrace when you stay at Hotel Best Semiramis. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body scrubs. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.
All inclusive
All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
287 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Free offsite parking nearby
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Room service
Snack bar/deli
Traveling with children
Children's pool
What to do
Surfing/body boarding
Windsurfing
Pool table
Beach nearby
Working away
Business center
Meeting room
Conference space
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Laundry facilities
Hair salon
Luggage storage
Multilingual staff
Beach towels
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness center
An outdoor pool
An indoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a spa tub and Turkish bath/hammam.
Dining
Restaurante Buffet - This restaurant serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Safes in guestrooms can be used for an extra charge
Pool, spa, & gym (if applicable)
The seasonal pool is open from January to December
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz
Frequently asked questions
Does Hotel Best Semiramis offer free cancellation for a full refund?
Yes, Hotel Best Semiramis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Best Semiramis?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Hotel Best Semiramis?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Best Semiramis?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Hotel Best Semiramis?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-out are available.
Is there an onsite casino at Hotel Best Semiramis?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (3-min drive) is nearby.
What is there to do at Hotel Best Semiramis and nearby?
Have fun with onsite activities like windsurfing and surfing. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hotel Best Semiramis also has a seasonal outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Best Semiramis?
Yes, there's an onsite restaurant.
Does Hotel Best Semiramis have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Best Semiramis like?
Hotel Best Semiramis is located on the waterfront, a short 5-minute walk from La Paz Lookout and 7 minutes' walk from Botanical Gardens.
Hotel Best Semiramis Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 17, 2024
Great hotel, great views.
Great hotel built into the cliff overlooking the sea. Travelled in Nov. Weather was 33 degrees. Was told air con switched off due to being winter so was a little warm in the room. Other than that, the hotel was great
Matt
Matt, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Beautiful location & friendly and helpful staff
Stephanie
Stephanie, 7-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 29, 2024
Nice room. Internet wifi somewhat unpredictable. Not a 5 star, but four stars.
Finn
Finn, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2024
Excellent location and facilities. All Inclusive option is fantastic. Entertainment is also great. They had a desk to help organize trips to parts of the island and to another island. We did two of them and were fantastic! Highly recommend!
Maria
Maria, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2024
An amazing stay. Fabulous friendly staff, great location & amenities.
Ayman
Ayman, 5-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 19, 2024
The property was amazing. Everything they advertised. The restaurant was actually some of the better food we had in the islands. The rooms and location were clean and well maintained. The only reason I gave a 4 and not a 5 was that the AC was not working in our room. Sleeping was difficult due to warmth. Overall, a good but not great experience.
Brett
Brett, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 26, 2024
Muy buena experiencia, muy atento el personal
Georgia
Georgia, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 19, 2024
Excellent hotel
steve
steve, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 1, 2024
We stayed a week in May at the Best Semiramis. The buffet all inclusive food was great with daily changes of options like Tex Mex, Italian, Curry night etc. The breakfast was vast and lots of choice again. There was entertainment every evening in the bar. It was close to everything to walk to especially some beautiful botanical gardens 10 mins walk away. There was all the amenities you could need in the room and if you didn't have something the reception would know how to get it for you, eg a kettle for a small cost etc. A good week, we would definitely stay again.
Jennifer
Jennifer, 7-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 29, 2024
Hotel was really nice and the views from the rooms are spectacular. It does feel a bit dated in places and the food at the buffet was often cold - also not very good at catering for vegetarians as there is a lot of careless cross contamination both by guests and staff.
Overall for the lower price for a hotel, did not expect amazing as you get what you pay for and we were happy with the stay for a couple of nights
Pixie
Pixie, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 26, 2024
Very clean modern room, most of staff very nice and helpful , dining room a bit chaotic at breakfast however food good
Sarah Ann
Sarah Ann, 7-night romance trip
Verified Expedia guest review
6/10 Good
Apr 14, 2024
Wi-Fi inconsistent and not up to modern standards, no English TV Channels.
George
George, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 18, 2024
Great Value for Money
Great value for money stay with exceptional food quality and variety
Stephen
Stephen, 7-night family trip
Verified Hotels.com guest review
4/10 Fair
Feb 21, 2024
Left after one night
We spent a week on Tenerife traveling every 1-2 nights. This was hands down the worst place we stayed. Our room was extremely hot and there was no available AC or fans. We openings our sliding good as often as we could but both of our next door patios were chain smoking. Our entire room smelled like an ashtray. There is not enough elevators to accommodate the number of guests. My daughter recently had knee surgery and this was a problem along with that the gym is run down with a lot of broken equipment and she couldn’t do her physio. The pool is fine, the water was very cold. The hotel is in need of some maintenance. The views are amazing and the breakfast was delicious. The cx staff was kind. We were meant to stay 2 nights and left first thing in the morning after one night and breakfast. I would NOT recommend this hotel. We stayed at 4 other lovely places through the island. This one was a miss.
Koreen
Koreen, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Feb 12, 2024
Our fourth visit. Food is always very good. Rooms are a little dated, but still a great place.
JAMES
JAMES, 20-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 18, 2024
Very nice hotel and facilities
Howard
Howard, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 6, 2024
Lachezar
Lachezar, 5-night trip with friends
Verified Expedia guest review
6/10 Good
Jan 4, 2024
Stas
Stas, 4-night trip
Verified Expedia guest review
6/10 Good
Dec 25, 2023
Best off not seminamiris
We stayed at the "resort" for 8 nights.
Location is good when it comes to airport tranfer, bus stops, restaurants and old town. The check in employees looked fed up of tourists...the room was very big and all face the ocean. There is an issue with the elevators...we booked half board and every meal time, we had issues with finding a table, getting the table cleaned up, and the employees were running mad.it made for a very stressful experiment. 😳
To my eyes..this is not a five star hotel.
aline
aline, 8-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 23, 2023
Not five star but adequate
Abdolmohsen
Abdolmohsen, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 17, 2023
A lovely stay. Being built onto the cliff gives an amazing view of the ocean and waves hitting the shore.
Matthew
Matthew, 6-night trip with friends
Verified Expedia guest review
8/10 Very Good
Dec 13, 2023
Week 1
Good hotel rooms clean and comfortable, restaurant good selection of food, nice walk down to the centre. Must say staff are definitely 5 star, hotel more like 4 star.
Liam
Liam, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2023
Pawel
Pawel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2023
Hugh
Hugh, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 15, 2023
The staff are lovely and the hotel has an amazing setting. Sometimes it gets a bit crowded and we struggled a bit with all the restrictions against smoking outside on terraces (a bit weird outdoors) - but we loved the hotel, the people, the food and the drinks