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Smartflats - Louise Brussels

Apartment within easy reach of La Grand Place

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When you stay at Smartflats - Louise Brussels, you'll be just a 5-minute drive from Avenue Louise and European Union Parliament Building. Bonuses like washing machines, refrigerators, and microwaves are in all apartments. The property is just a short walk to public transportation: Hotel des Monnaies-Munthof Station is 2 minutes and Stéphanie Tram Stop is 4 minutes.

Reviews

5.4 out of 10

Popular amenities

  • Kitchen
  • Laundry facilities
  • Refrigerator

Main amenities (1)

  • 40 apartments

Feel at home (4)

  • Kitchen
  • Television
  • Free toiletries
  • Hair dryer

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Studio, 1 Double Bed, Kitchen

Comfort Studio, 1 Double Bed, Kitchen | Iron/ironing board

Comfort Studio, 1 Double Bed, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

Comfort Studio, 1 Double Bed with Sofa bed, Ensuite | Iron/ironing board

Comfort Studio, 1 Double Bed with Sofa bed, Ensuite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment, Kitchen

Iron/ironing board

Comfort Apartment, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Lobby
a&o Brussel Centrum
Northern Quarter
  • Pet friendly
  • Parking available
  • Free WiFi
  • Bar
7.8 out of 10, Good, 1,001 reviews
$73 nightly
The price is $88
May 31 - Jun 1
Total with taxes and fees
a&o Brussel Centrum
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About the neighborhood

Map
Rue Jourdan, 50, Brussels, 1000

What's nearby

  • Avenue Louise - 3 min walk - 0.3 km
  • Place du Grand Sablon - 12 min walk - 1.0 km
  • Royal Palace of Brussels - 16 min walk - 1.4 km
  • Brussels South Railway Station - 18 min walk - 1.5 km
  • La Grand Place - 5 min drive - 2.3 km

Getting around

  • Brussels Airport (BRU) - 28 min drive
  • Antwerp (ANR-Antwerp Intl.) - 58 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 58 min drive
  • Brussels-Chapel Station - 15 min walk
  • Brussels (ZYR-Brussels Midi Train Station) - 18 min walk
  • Brussels-South Station - 19 min walk
  • Hotel des Monnaies-Munthof Station - 2 min walk
  • Stéphanie Tram Stop - 4 min walk
  • Louise-Louiza Station - 5 min walk

Restaurants

  • ‪The Huggy’s Bar - ‬2 min walk
  • ‪Woodpecker - ‬2 min walk
  • ‪Arion Bar - ‬4 min walk
  • ‪Colonel - ‬2 min walk
  • ‪Al Piccolo Mondo - ‬2 min walk

About this property

Smartflats - Louise Brussels

  • When you stay at Smartflats - Louise Brussels, you'll be just a 5-minute drive from Avenue Louise and European Union Parliament Building. Bonuses like washing machines, refrigerators, and microwaves are in all apartments. The property is just a short walk to public transportation: Hotel des Monnaies-Munthof Station is 2 minutes and Stéphanie Tram Stop is 4 minutes.

At a glance

DONE

Property size

    • 40 apartments
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email with check-in information
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Property amenities

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Electric kettle

Bathrooms

  • Towels provided
  • Toilet paper
  • Hair dryer
  • Free toiletries

Entertainment

  • Flat-screen TV

Laundry

  • Washing machine

Comfort

  • Heating

Services and conveniences

  • Iron/ironing board (on request)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 rooms

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.60 per room, per night

Renovations and closures

This property is closed from October 14 2025 to October 31 2025 (dates subject to change).

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Also known as

Smartflats Louise Brussels

Smartflats - Louise Brussels Brussels

Smartflats - Louise Brussels Apartment

Smartflats - Louise Brussels Apartment Brussels

Frequently asked questions

Is Smartflats - Louise Brussels currently open?

This property is closed from October 14 2025 to October 31 2025 (dates subject to change).

Does Smartflats - Louise Brussels offer free cancellation for a full refund?

Yes, Smartflats - Louise Brussels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the check-in and check-out times at Smartflats - Louise Brussels?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM.

Does Smartflats - Louise Brussels have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a refrigerator and a microwave.

What's the area around Smartflats - Louise Brussels like?

Smartflats - Louise Brussels is a short 2-minute walk from Hotel des Monnaies-Munthof Station and 4 minutes' walk from Avenue Louise.

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Reviews

Smartflats - Louise Brussels Reviews

5.4

6.0

Cleanliness

4.8

Amenities

5.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Amazing trip

The flat was cosy and amazing i love my stay there. Everything was good. Thanks
aureen, 3-night trip
Verified

6/10 Good

Close by restaurants, the apt has everything that you need, just the bathroom is too small and doesn't have elevator.
aris, 2-night trip
Verified

6/10 Good

The location was ideal for us, the property was really clean, we had some confusion finding the property and our taxi driver had to liaise with Smartflats but we were driving round for a while trying to find it, there’s a really strong smell in the property from the drains and the noise from outside is constant throughout the night
Samantha, 4-night trip
Verified

6/10 Good

The apartment was in a great location and had all the necessary kitchen equipment, which made the stay convenient. However, it’s on the 4th floor with no lift, which was very challenging for us since we were traveling with a 70-year-old and a 1-year-old. Another big downside was that the WiFi did not work for the entire stay. Although I received a 15% refund, it didn’t really help as I genuinely needed internet access during my trip. Overall, the apartment itself is nice, but the lack of WiFi and accessibility made the experience quite difficult for us.
Sanket, 3-night trip
Verified

6/10 Good

Location was close to train and public transport. Room was dirty when I arrived (dirt on floors, shower not clean). There is no shower screen door, so water went everywhere each time we had a shower. Wifi only seemed to work through the day which was no use as we were out exploring the city.
Savannah, 5-night trip
Verified

8/10 Very good

The apartment is in a great location off the Grand Place and Central Station. The windows are double plane and blocks out most of the track and tourist noise. Walking was easy to most of the sights. The two bedrooms were spacious for us and the option of the sofa bed was good as well. The apartment was light and airy with good amenities in the kitchenette. Nice full size refrigerator and gas stove. The shower area of the bathroom can use some work, as water gets everywhere. We also had to walk to a different location to pickup and drop off the keys for checkin and checkout. Overall nice stay.
Orville, 4-night trip
Verified

4/10 Fair

Muitas escadas

Unfortunately, my stay wasn't pleasant. We stayed from September 9th to 14th. I made the reservation six months in advance because I knew the building didn't have an elevator. I sent a message to the owner explaining that the reservation was for three adults over 65, including one of us with mobility issues. I asked if they could reserve me a lower floor. To my surprise, I was informed the day before my check-in that it would be on the fourth floor and that access to one of the rooms would be on the fifth floor. This was inconsiderate, given that we're elderly and have luggage, and I made my reservation well in advance. Another problem: the description said the room had Wi-Fi, but it didn't, and without Wi-Fi, there was no way to watch TV. One of the bathrooms lacked a mirror over the sink, and the shower stall had no door. The apartment had no chairs with backrests or armchairs, only stools. Otherwise, the location, amenities, and cleanliness were good.
Walker, 5-night trip
Verified

8/10 Very good

For the money it was great.
Rob, 8-night trip
Verified

2/10 Poor

No wifi the whole stay - terrible customer service. To avoid at all cost!
Jessica, 6-night trip
Verified

2/10 Poor

We had to climb 4 floors by stairs ,this was not listing in the advertisement, we arrived 2 hrs previous of the check inn and they want to charge 100 euros for 2 hrs
Mariano, 2-night trip
Verified

4/10 Fair

Way too expensive for what one gets

Loud, one hears people coming in and out. Also poorly insulated towards the outside. One also smells other guests' cooking very strongly. The apartment could also have been cleaner
2-night trip
Verified

6/10 Good

The lounge is portable and it’s convenient but my room at the 4th floor it was difficult to get to my room by taking the stairs.
DANIEL ITSE, 3-night trip
Verified

6/10 Good

The apartment didn’t have WiFi.
GODWIN, 3-night trip
Verified

6/10 Good

We had the two bedroom 4 bed flat. It was a dirty and you could feel springs in the beds. Couches with stains and the floor carpets need replacing. No shower door. Location was ok. 10-15 min walk to main attractions and 10 mins from train.
Cristina, 5-night trip
Verified

2/10 Poor

The hotel did not send check info and attempted to charge us for our stay. Horrible communication with the property.
Elizabeth, 6-night trip
Verified

4/10 Fair

Bad smell, toilet flush didn't work well, linen didn't seem very clean, hot water in the shower didn't work (had to get out to reset the boiler), poor upkeep in general. Definitely not recommended.
Thomas, 2-night trip
Verified

6/10 Good

The room itself is very nice, but the building is in poor condition. Many rooms are undergoing restoration or construction, resulting in excessive noise, dust, and debris scattered throughout the premises. Additionally, there is no elevator.
Carlos Sebastian, 2-night trip
Verified

6/10 Good

Never received information on how to check in. Had to call a few times to be able to check in. Shower had no privacy. No curtain or door. The outside was very dirty. Entrance in to building was missing tiles , big mess, dirty.
Daisy, 3-night trip
Verified

2/10 Poor

There were blood stains around the flat, we tried to contact the owners directly and they kept saying they were working to get it resolved but didn’t do anything to resolve it, no one came to clean it or address it in any way and no resolution was given at all in the time we were there. It was a biohazard in front of our eyes, with massive bloodstains on the couch bed, making it so that we weren’t able to use it at all. They also do not have working WiFi even though it is advertised that they do, we tried to contact the hotel about this too and they said they were working to resolve it but did not. All of these issues remained unresolved for the entirety of the three days we were there.
Anya, 2-night trip
Verified

2/10 Poor

No wifi available while I was staying because it doesn’t tell me the correct wifi. No response from the office. The worst service ever.
Saiei, 3-night trip
Verified

4/10 Fair

We were supposed to have wifi for that week, we called the customer service number, they were not helpful at all, so we ended up not having wifi at all for the whole week. (Customer service people were nice and respectful but didnt do much) the sheets were stained (black stain) the water pressure in the shower is horrible, couldn't even wash my hair properly and its small, one person can barley fit in there.The pictures of the appartment are decieving, the pictures showed that we would have a bathroom, and when we arrived there the shower is literally in the room, so everyone can see you showering. There was no light in the apartment only in the room. The sofa bed was also super uncomfortable
Gabriela, 6-night trip
Verified

2/10 Poor

Definitely don't book with Smartflats, for the following reasions. 1) I booked a property near where my meeting was. They changed the property location so I was across town and had to take two metro trains each time. 2) It's a real pain checking in as you have to send them scans of your passport, bank cards etc - a time sink; 3) When I got to the property the wifi didn't work. I spent an hour trying to sort it out, including in a chat with a staff person from Smartflats. It couldn't be fixed. The next day it still didn't work (i.e. they hadn't tried to fix it, or didn't care). A really bad experience overall. AVOID.
2-night trip
Verified

4/10 Fair

Avoid it - do not recommend

I booked this studio for its location and advertised facilities, but the reality was disappointing. Key issues during my stay: Major problems: Broken toilet seat and lid – never repaired. Only 1/3 of a toilet roll provided – no replacements available. Wi-Fi did not work at all despite reports with screenshots; I was told nothing could be done due to a public holiday. TV not working – only blue screen with channel list, no picture. No timelines or urgency from staff, even after I explained my short stay. Additional issues (with photos): Curtains with stains resembling blood spots. Cracked stool that trapped my skin and caused an injury. Floor heavily scratched and black table surface worn with chipped paint. Fan extremely dusty. Shower cabin far too small. Room looked worse than in the photos; some elements shown were missing (e.g. kettle and toaster). Positives: Convenient central location. Good size of the studio. Toiletries (lavender-scented) were pleasant. Kitchen had basics, though missing an electric kettle and toaster. Overall: Despite some positives, the number of unresolved problems and misleading presentation made this stay uncomfortable and poor value for money. Unfortunately, I cannot recommend this property.
Nataliya, 2-night trip
Verified

2/10 Poor

Smartsflats Louisa cancelled my reservation 24hrs before my arrival. They returned the money but of course I could not find hotel with the same price 24hrs before arrival. So, their unprofessional one-sided last minute cancellation cost me more than 300e - not to mention stress that it caused. I recommend everybody avoid this place. Unreliable!
Taru, 3-night trip
Verified

2/10 Poor

Poor communication.
Tanya, 2-night trip