6/10 - ์ข์์
2025๋
9์ 8์ผ
Towelgate
Really clean and pristineโ except for a stain on a bath towel. That could be overlooked if it hadnโt escalated into such a drama: multiple text messagesโ even asked to provide a photo of the offending stain. Husband showered with a hand towel one morning. Eventually got a new supply delivered, minus the extra coffee I requested. Itโs a beautiful property in a hip location. Good security protocols which I didnโt mind. You can have a finely oiled machine, but hospitality isnโt always about ticks in boxes โ itโs about being WELCOMING. Doesnโt mean I wouldnโt stay here again. Without โtowelgateโ 5 stars. I will spare everyone and not include a photo of stained towel. Use your imaginations! That kind of thing can happen, even at luxe resorts. Wouldโve appreciated a chair, even a small on in the room.
Shaila
Shaila ๋, 4๋ฐ ์ฌํ
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