Enjoy your visit to Ax-les-Thermes with a stay at Mercure Ax Les Thermes. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 bars/lounges, a fitness center, and a seasonal outdoor pool.
Enjoy your visit to Ax-les-Thermes with a stay at Mercure Ax Les Thermes. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 bars/lounges, a fitness center, and a seasonal outdoor pool.
At a glance
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Hotel size
53 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Uncovered onsite self parking (EUR 15 per day)
Wheelchair-accessible parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
2 bars/lounges
Restaurant
Coffee/tea in a common area
Free daily reception
Water dispenser
What to do
Ski lifts nearby
Services
24-hour front desk
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 2025
Garden
Communal living room
Fitness center
Seasonal outdoor pool
Full-service spa
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 12
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Room amenities
Be entertained
20-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Towels
Stay connected
Office
Free WiFi (speed of 25+ Mbps)
Food and drink
Free tea bags/instant coffee
More
Housekeeping on request
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Les Opales By Deep Nature. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Uncovered self parking costs EUR 15 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
The seasonal pool is open from July to August
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, ANCV Chèques-vacances and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Mercure Ax Les Thermes (Ouverture Avril 2025)
Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel
Mercure Ax Les Thermes (Ouverture Mai 2025) Ax-les-Thermes
Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel Ax-les-Thermes
Frequently asked questions
Does Mercure Ax Les Thermes offer free cancellation for a full refund?
Yes, Mercure Ax Les Thermes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Ax Les Thermes?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Mercure Ax Les Thermes?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Ax Les Thermes?
Yes. Self parking costs EUR 15 per day.
What are the check-in and check-out times at Mercure Ax Les Thermes?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Mercure Ax Les Thermes and nearby?
Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. Mercure Ax Les Thermes also has a fitness center and spa services, as well as a garden.
Are there restaurants at or near Mercure Ax Les Thermes?
Yes, there's an onsite restaurant.
What's the area around Mercure Ax Les Thermes like?
Mercure Ax Les Thermes is a short 7-minute walk from Ax-les-Thermes Station and 4 minutes' walk from Bassin des Ladres.
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