4/10 Fair
Dec 11, 2024
Amoek
We knew that we were getting just a room without a pool or the frills.. had construction going on and did not tell us and could hear every single sound in the first room they put us in, only to put us in a different room after complaining and it was directly under the kitchen and then could hear the kitchen staff even prepping at 6 AM and chairs moving and every conversation the front desk had Which is not great if you want to sleep in on vacation. Convenient located and there is one girl at the front desk that was awesome, but everybody else looked at you like you were annoying …. price is ridiculously cheap so we should’ve known better
There are no toiletries and fixtures need to be updated with very little Effort
They gave you two basic towels and no washcloth
And if you want to try to get a refund. Good luck.
Heather
Heather, 4-night family trip
Verified Hotels.com guest review