Booked this hotel property specifically to relax and enjoy the *onsite* spa. When I arrived at the property I asked about booking a spa service and that was when they said the spa was under renovation. Guest services was friendly but not enough for me to overlook a spa resort hotel without access to spa. Restaurant didnโt have all food on menu. Hotel room smelled musty. A few bugs flying around in room. Breakfast buffet was average, nothing special.
I checked out of hotel early and asked for refund because I would not have booked this hotel if they had advertised that the spa was not in service. The manager denied the request for refund. No problem for me - much better to get out of there!
Olivia
Olivia ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 1์ผ
Trรจs bien
Le petit dรฉjeuner n'est pas continental mais trรจs accessible ร tous. La chambre est bien mรชme si j'aurai prรฉfรฉrรฉ avoir la tv en face du lit et non sur le cรดtรฉ. Douche trรจs agrรฉable. L'espace extรฉrieur est absolument sublime, que ce soit le jardin ou la terrasse avec la piscine, la vue est superbe et le personnel aux petits soins, absolument gentil et trรจs commerรงant.
Estelle
Estelle ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 1์ 21์ผ
Nice
ONYINYE CHINENYE
ONYINYE CHINENYE ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 12์ 28์ผ
The staff were excellent and i felt there was a personal touch with the service. Im quite comfortable at the hotel.
Andrew
Andrew ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 12์ 21์ผ
lakisha
lakisha ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 9์ 26์ผ
Janell
Janell ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 8์ 26์ผ
Wonderful staff. Was hoping to enjoy the pool as it looks wonderful but was not in operation. Guards and gate keep it safe.
Angela
Angela ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 5์ 24์ผ
The Junior Suite with Ocean view was quite nice, very comfortable bed, spacious bathroom, nice furniture, and linens. The grounds were well kept as was the swimming pool. Restaurants were easily accessible.
Paul
Paul ๋, 10๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 2์ 7์ผ
The property is actually a great property however they were remodeling the swimming pool area and they were workers and when I arrived they put me in a room Equipment all over the place
allene
allene ๋, 19๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 1์ 26์ผ
Nice place inside. But, pool area was not available some repair work being done.
Mark D
Mark D ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2023๋ 12์ 30์ผ
I hope this message finds you well.
I noticed a few areas where cleanliness could be improved. I believe that maintaining a high standard of cleanliness is crucial for guest satisfaction.
Here are some suggestions that might help enhance the overall cleanliness of your property. (1) Thorough Cleaning (2) Attention to Detail (3) Regular Inspections (4) Staff Training.
Also, would you please process my "refund" for 1 night through Expedia that I did not stay at your hotel.
Thank you.
Motunrayo
Motunrayo ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2023๋ 12์ 29์ผ
Aiyelabegan
Aiyelabegan ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 11์ 24์ผ
The people are nice. Great and friendly
Chinyere
Chinyere ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 9์ 3์ผ
Comfortable & Accommodating
The service people are polite and helpful opening doors carrying bags. Swimming pool very clean. Food is prepared well and presentation is exceptional. Laundry services are prompt and meticulous. I've stayed times and would not hesitate to return again.
Stay here feels like home.
Evans
Evans ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2023๋ 6์ 9์ผ
I wish I could give this place 0 stars. The only thing going for them is the location and view of the Lagoon. Otherwise, itโs all terrible.
I booked 3 nights and had to leave after the first night due to mold & blood stains found in my sheets. The mold was in the headboard and other parts of the room. I couldnโt sleep or breathe at night because I am allergic to mold. I decided to check out the next morning. They tried putting me in a different room and I just couldnโt stay.
I requested for a refund and the hotel refused. I was happy to at least pay for the one night I stayed but the hotel kept the money for the remaining 2 nights.
Secondly, they charge you for room service from the restaurant to bring you stale food. For your peace, health & safety โ do not book here. I rarely leave reviews for places as I know running a business in Nigeria is hard but this was beyond unacceptable. Please beware.
Nneka
Nneka ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 3์ 4์ผ
Great service
Chukwuemeka
Chukwuemeka ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2023๋ 2์ 23์ผ
No elevator, flooded bathroom and light went out twice at night.
Also room has a persisting odor.
I had to check out after one night of a 4 night stay and the hotel refused to refund the remaining 3 nights that I did not stay.
Very disappointing and I feel ripped off.
Stephen
Stephen ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 2์ 21์ผ
This is the most amazing place to stay, but Iโm reluctant to say that.., because I donโt want everyone coming here. My husband I met here and weโve had many more experiences here. Just recently, his birthday. The owner was most accommodating to us, and I thank her and her son deeply. It was an amazing time. ๐. Inshallah
Janell
Janell ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2023๋ 2์ 4์ผ
Janell
Janell ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2023๋ 1์ 31์ผ
โฆ it was a nice experience. Thanks
Shynita
Shynita ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2023๋ 1์ 29์ผ
The hotel was nice overall. The pool area is very nice however it would have been nice if they had service for drinks and food by the pool.
The room as good except the shower glass was a bit awkward and didn't open very well. Also the tv channels were continually breaking up or freezing and the tv had backlights that could be seen in the picture.
Overall the hotel was acceptable.
Holly
Holly ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2022๋ 12์ 23์ผ
Awesome place
Janell
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2022๋ 12์ 5์ผ
Hannu
Hannu ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2022๋ 11์ 29์ผ
Fรผr 1-2 Wochen super gut zur Erholung.
Gastgeber ist sehr freundlich und hilfsbereit.
Je nach Lustโฆ
Immer frisch gekocht .