Our first bad impression was at check-in, not friendly and did not explain anything, where the room was located, or where anything was. Second bad experience was the room, broken toilet sit cover, towel holder, no toilet paper holder and overall room very old and not clean. We requested to be moved to another room but same thing, attached pictures are from the room they moved us to. Over all service not good, bad food, weather was very hot and humid and no fans in the buffet area, if you got there a little late they were out of somethings. Almost forgot no locks in side the room (besides the lock to open door, very old doors and locks) I would not recommend this hotel