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Makarem Burj Al Madinah Hotel and Suites

5.0 star property
Luxury hotel with 2 restaurants, near Prophet's Mosque

Choose dates to view prices

Makarem Burj Al Madinah Hotel and Suites offers a great location, putting you within just a 10-minute walk of Prophet's Mosque. Guests can grab a bite to eat at one of the 2 restaurants and visit the 24-hour fitness center for a workout.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • 24-hour fitness center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Bathtub or shower
  • Digital TV service
  • Minibar (stocked, free items)

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Mobility Accessible

Room, 1 King Bed, Mobility Accessible | Hypo-allergenic bedding, free minibar, in-room safe, desk

Room, 1 King Bed, Mobility Accessible

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club)

Deluxe Room, 1 King Bed (Club) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Hypo-allergenic bedding, free minibar, in-room safe, desk

Club Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Club)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 1 King Bed (Club)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, free minibar, in-room safe, desk

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Hypo-allergenic bedding, free minibar, in-room safe, desk

Royal Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Duplex)

Suite (Duplex) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Suite (Duplex)

  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms (Outer Connected)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Club Suite, 2 Bedrooms (Outer Connected)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Club Suite, 2 Bedrooms

Hypo-allergenic bedding, free minibar, in-room safe, desk

Club Suite, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Club Suite, 3 Bedrooms (Outer Connected)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Club Suite, 3 Bedrooms (Outer Connected)

  • 170 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Deluxe Twin Room (Club)

Deluxe Twin Room (Club) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Twin Room (Club)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Outer Connected)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Suite, 2 Bedrooms (Outer Connected)

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Suite, 3 Bedrooms

Hypo-allergenic bedding, free minibar, in-room safe, desk

Suite, 3 Bedrooms

  • 170 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 6 Twin Beds

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About the neighborhood

Map
7008 Mosaab Bin Omair Badaah 42311, Madinah, Madina, 42311

What's nearby

  • Prophet's Mosque - 10 min walk - 0.9 km
  • The Green Dome - 10 min walk - 0.9 km
  • Al-Baqi Cemetery - 10 min walk - 0.9 km
  • Masjid Al Ghamamah - 10 min walk - 0.9 km
  • Al-Safiya Museum and Garden - 15 min walk - 1.3 km

Getting around

  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive
  • Madinah Station - 21 min drive
  • Area shuttle

Restaurants

  • ‪Kiffa | كفة - ‬1 min walk
  • ‪Al Baik - ‬2 min walk
  • ‪Alhuda Lounge - ‬3 min walk
  • ‪Cafe Najd - ‬2 min walk
  • ‪حبق الجوار | HBQ - ‬3 min walk

About this property

Makarem Burj Al Madinah Hotel and Suites

Makarem Burj Al Madinah Hotel and Suites offers a great location, putting you within just a 10-minute walk of Prophet's Mosque. Guests can grab a bite to eat at one of the 2 restaurants and visit the 24-hour fitness center for a workout.

At a glance

DONE

Hotel size

    • 374 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Free secured, covered onsite valet parking
    • Limited self and valet parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 24-hour fitness center
  • Reception hall

Accessibility

  • Elevator
  • Grab bar in shower
  • Phone accessibility kit
  • Hardwood flooring in room

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: SAR 500 per accommodation, per stay (for guests under 12 years old)
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately SAR 115 for adults and SAR 57.50 for children

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, American Express

Property Registration Number 10011012

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Makarem Burj Al Madinah Suites

Makarem Burj Al Madinah Hotel Suites

Makarem Burj Al Madinah Hotel and Suites Hotel

Makarem Burj Al Madinah Hotel and Suites Madinah

Makarem Burj Al Madinah Hotel and Suites Hotel Madinah

Frequently asked questions

Are pets allowed at Makarem Burj Al Madinah Hotel and Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Makarem Burj Al Madinah Hotel and Suites?

Yes, there's free self and valet parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Makarem Burj Al Madinah Hotel and Suites?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Makarem Burj Al Madinah Hotel and Suites and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Makarem Burj Al Madinah Hotel and Suites?

Yes, there are 2 onsite restaurants.

What's the area around Makarem Burj Al Madinah Hotel and Suites like?

Makarem Burj Al Madinah Hotel and Suites is in Madinah City Center, a short 9-minute walk from Prophet's Mosque and 8 minutes' walk from The Green Dome.

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Reviews

Makarem Burj Al Madinah Hotel and Suites Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.4

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a great buffet. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Clear room, nice staff and delicious Breakfast
Amer, 2-night trip
Verified

10/10 Exceptional

Clean room, excellent service and great location.
Hunaidah, 2-night trip
Verified

10/10 Exceptional

Excellent location and very nice room.
Anil, 1-night trip
Verified

10/10 Exceptional

A wonderful and classic beautiful service and best accommodation hotel
Ali, 3-night trip
Verified

10/10 Exceptional

Everything was great, from initial greeting to multiple people at reception, number of elevators room cleanliness and size. If you don’t need a haram view this would absolutely be my go to place in madinah! Staff was friendly and attentive - didn’t feel rushed at check out either. Really a very nice, peaceful stay. I hope this reaches the hotel because they really nailed it on the property and training their staff! THANK YOU!
Imtyaz M, 1-night trip
Verified

10/10 Exceptional

Room was always spotless thanks to Rabbi who was always on point with the cleaning. The staff was so welcoming and the hotel was near the masjid and most food areas. Would highly recommend this hotel!
Waqar, 6-night trip
Verified

10/10 Exceptional

Very clean, great customer service
jawaid, 2-night trip
Verified

10/10 Exceptional

Clean room, courteous staff and great amenities
Akeeb, 2-night trip
Verified

10/10 Exceptional

Everything was great! It was very clean, centrally located, amazing choice of food and restaurants. And lastly all the staff were extremely helpful!
Shamshil Arefin, 4-night trip
Verified

10/10 Exceptional

One of the best hotels we stayed at in the world! The staff is amazing and up to par, the rooms are clean and cozy. The biggest advantage is the proximity to the Haram (less than 5 min walk).
Ahmad, 1-night trip
Verified

8/10 Very good

The staff were courteous. The room was clean and well maintained.
Ayeesha, 3-night trip
Verified

10/10 Exceptional

Great room
Hassan Shamil, 2-night trip
Verified

8/10 Very good

The cleaner was very helpful and polite. Other than the location I felt the price was over the top and if the breakfast price was reasonable i would have added breakfast… nearby hotels were charging 75SAR fo breakfast and this hotel 150-200 sar
Sajid, 4-night trip
Verified

10/10 Exceptional

Amazing stay at Makarem Burj Al Madinah, hotel is brand new with a lovely feel to the hotel, very close to the harram which is very convenient, hotel staff are also very helpful and caring would highly recommend. Thank You.
Muhamed iqbal, 4-night trip
Verified

10/10 Exceptional

I loved the clean room and house keeping staff but I was kicked out of the lounge area as I need to handle a business meeting and was told to go back to my room rudely by security.
Mohammad, 3-night trip
Verified

10/10 Exceptional

Close to the Prophets' Mosque in the best part of town. Clean room, okay size. Most of the staff is good. The gym is just a sad room with two treadmills, it is misleading. For a high quality hotel, this upgrade is required.
steven, 3-night trip
Verified

10/10 Exceptional

Yes all that. Staff was really caring and was even going out of their way to help and care for the comfort and easiness of its guests there. No matter how bizi team was there. Carers was making sure all amenities are provided in the room and never out of stock when people are using for their respective rooms.
Samina, 4-night trip
Verified

10/10 Exceptional

An amazing expereince with super friendly staff. They are a newer hotel but they went above and beyond to make sure my stay was comfortable. First time where I felt that the whole staff were like my friends. I asked for a late check out from 12 to 2 which they gave me and then again they allowed me to move it from 2 to 3. Would definitely recommend staying. The interior is also very beautiful.
Ali, 1-night trip
Verified

2/10 Poor

I stayed at this hotel for six nights and genuinely enjoyed most of my stay—until the final day. There were many positives. The hotel was comfortable, and several staff members were excellent—especially housekeeping, who were consistently friendly and professional. Unfortunately, the checkout experience completely ruined everything. I had requested just a two-hour late checkout and informed management via email two days in advance. This was never acknowledged, and it seems it wasn’t communicated internally. I also mentioned it to the night staff and again on the morning of departure. Despite this, I was called every 5–10 minutes asking about checkout. Each time I explained, but the calls continued. Staff were even sent to my room multiple times after I had already clarified the situation. This went on for over an hour and became extremely frustrating. This points to either a flawed system or poor internal communication. In my opinion, the reception team needs proper hospitality training. It’s disappointing that such a small request was handled so poorly. What should have been a 5-star stay turned into a 1-star experience. Management should review the team working on March 21 (daytime reception/checkout).
HAJI, 4-night trip
Verified

4/10 Fair

Average hotel, as they call themselves 4 star. On my arrival they did not find my booking. Finally they found something and they kept asking me for the payment receipt to Expedia. They told me that Expedia has not paid them, so they need to see some proof. After 4 hours of back and forth they finally gave me the room. It was quite frustrating. Never in my 30 years of travelling any hotel asked me the receipt of payment. It was quite disappointing on the service and attitudes in this Holy city of Madinah, where one travels for some comfort and piece of mind.
Hamid, 1-night trip
Verified

10/10 Exceptional

Everything was excellent… the rooms were very very nice and clean… location is excellent… A few steps from the Haram. Also the staff was excellent…. Always greeting us with a smile and responding quickly to any request…. Would highly recommend this hotel and will definitely stay there again.
IHAB A, 3-night trip
Verified

10/10 Exceptional

Wonderful stay
Ahmad, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel excellent location spacious rooms
Mohammed, 1-night trip
Verified

10/10 Exceptional

Amazing location next to haram
Norah, 2-night trip
Verified

10/10 Exceptional

We loved our stay here and it is going to be our spot whenever we visit Madina!
Ahmad, 3-night trip