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Grand Mercure Batam Centre

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Grand Mercure Batam Centre puts you just a 5-minute drive from Batam Centre Ferry Terminal and Museum Batam Raja Ali Haji. You can visit the spa to indulge in hot stone massages, body scrubs, or aromatherapy, and international cuisine is served at Ambrosia All Day Dining, which is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Airport shuttle
  • Shopping center shuttle
  • Ferry terminal shuttle

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Twin Beds, City View

A hotel room with a bed, a desk with a coffee maker, a TV, a window with a view, and a small table with a plant.

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a bed, a TV, a coffee machine, a table, and a view of a cityscape.

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Superior Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Double Bed, City View

A modern hotel room with a large bed, a small round table, a chair, and a view of the city through large windows.

Deluxe Suite, 1 Double Bed, City View

  • City view
  • 64 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a small table, and a TV.

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Jalan Raja H Fisabilillah Teluk Tering, Kecamatan Batam Kota, Batam, 29461

What's nearby

  • One Batam Mall - 5 min walk - 0.5 km
  • Maha Vihara Duta Maitreya Buddhist Temple - 19 min walk - 1.6 km
  • Mega Mall - 4 min drive - 2.3 km
  • Batam Centre - 5 min drive - 2.6 km
  • Batam Center Shopping Area - 5 min drive - 2.6 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive
  • Singapore Changi Airport (SIN) - 15.7 miles/25.3 km
  • Seletar Airport (XSP) - 23.3 miles/37.4 km
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Ikinokoru Plant-Based Japanese Cafe & Resto - ‬11 min walk
  • ‪ta.ti.do Cofee Roasters - ‬9 min walk
  • ‪Morning Bike Kopitiam - ‬8 min walk
  • ‪G Coffee Batam - ‬8 min walk
  • ‪Malaya Nusantara - ‬7 min walk

About this property

Grand Mercure Batam Centre

  • Grand Mercure Batam Centre puts you just a 5-minute drive from Batam Centre Ferry Terminal and Museum Batam Raja Ali Haji. You can visit the spa to indulge in hot stone massages, body scrubs, or aromatherapy, and international cuisine is served at Ambrosia All Day Dining, which is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center.

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children aged 5 and younger eat free breakfast
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Ferry terminal shuttle*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's pool
  • Children's menu
  • Children's games
  • Toys

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Banquet hall
  • Reception hall
  • Dock

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Ambrosia All Day Dining - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Celeste Cafe & Lounge - This poolside restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle service is offered for an extra charge of IDR 195000 per vehicle (one-way, maximum occupancy 4)
  • Ferry terminal shuttle service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 500000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 55110, 1295001451751

Also known as

Mercure Batam Centre Batam
Grand Mercure Batam Centre Hotel
Grand Mercure Batam Centre BATAM
Grand Mercure Batam Centre Hotel BATAM

Frequently asked questions

Is there a pool at Grand Mercure Batam Centre?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.

Are pets allowed at Grand Mercure Batam Centre?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Mercure Batam Centre?

Yes, there's free self parking.

Is airport shuttle service offered by Grand Mercure Batam Centre?

Yes, an airport shuttle is available. The charge is IDR 195000 per vehicle one-way.

What are the check-in and check-out times at Grand Mercure Batam Centre?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Grand Mercure Batam Centre and nearby?

Grand Mercure Batam Centre has a spa and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Grand Mercure Batam Centre?

Yes, Ambrosia All Day Dining offers international cuisine and poolside dining.

What's the area around Grand Mercure Batam Centre like?

Grand Mercure Batam Centre is in the heart of Batam, a short 20-minute walk from Batam Centre Ferry Terminal and 19 minutes' walk from Batam Center Shopping Area.

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