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Sunstar Hotel Zermatt

3.5 star property
Escape to mountain serenity with a rejuvenating sauna session or an invigorating dip in the outdoor pool.

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Photo gallery for Sunstar Hotel Zermatt

Front of property
Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes
View from room
Terrace/patio
Hiking
Nestled in the mountains, Sunstar Hotel Zermatt offers a serene retreat. Savor a free breakfast buffet, unwind at the sauna or by the outdoor pool, and enjoy shopping on site. With free in-room WiFi and multilingual staff available to assist you with concierge services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Ski facilities
  • Pool
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Sauna
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station

Feel at home (6)

  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room (Compact - Matterhorn)

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Single Room (Compact - Matterhorn)

Highlights

Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Free bottled water
Cable channels
In-room safe
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Compact)

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Double Room (Compact)

Highlights

Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Free bottled water
Cable channels
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Compact - Matterhorn)

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Double Room (Compact - Matterhorn)

Highlights

Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Free bottled water
Cable channels
In-room safe
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Alpenhotel Fleurs de Zermatt

  • Pool
  • Free breakfast
  • Spa
  • Free WiFi
9.4 out of 10, Exceptional, (706)
The price is ₩342,451
₩368,390 total
includes taxes & fees
Mar 4 - Mar 5
Alpenhotel Fleurs de Zermatt
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About the neighborhood

Map
Untere Mattenstrasse 50, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 5 min walk
  • Zermatt - Furi - 9 min walk
  • Sunnegga Ski Resort - 17 min walk
  • Zermatt-Furi Gondola - 17 min walk

Getting around

  • Sion (SIR) - 105 min drive
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Station - 4 min walk
  • Zermatt Gornergratbahn Station - 5 min walk
  • Free train station pick-up

Restaurants

  • ‪Golden India - ‬4 min walk
  • ‪Fuchs - ‬4 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬5 min walk
  • ‪Snowboat Bar - ‬5 min walk
  • ‪Zer Mama Bistro - ‬4 min walk

About this property

Sunstar Hotel Zermatt

Sunstar Hotel Zermatt offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a sauna are other highlights.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 44 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Free train station pick-up
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Ski passes
  • Shopping
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Ski lessons nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (861 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1961
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • An outdoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Free stocked minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Renovations and closures

The property is closed between April 18 and May 20.

Children & extra beds

  • Rollaway beds are available for CHF 25 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Sunstar Zermatt
Sunstar Hotel Zermatt
Sunstar Style
Sunstar Style Hotel
Sunstar Style Hotel Zermatt
Sunstar Style Zermatt
Sunstar Zermatt
Sunstar Hotel
Sunstar Hotel Zermatt Hotel
Sunstar Hotel Zermatt Zermatt
Sunstar Hotel Zermatt Hotel Zermatt

Frequently asked questions

Is Sunstar Hotel Zermatt currently open?

The property is closed between April 18 and May 20.

Does Sunstar Hotel Zermatt offer free cancellation for a full refund?

Yes, Sunstar Hotel Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sunstar Hotel Zermatt?

Yes, there's an outdoor pool.

Are pets allowed at Sunstar Hotel Zermatt?

Yes, dogs are welcome. There's a charge of CHF 25 per pet, per night. Food and water bowls are available.

Is parking offered on site at Sunstar Hotel Zermatt?

Sorry, there's no onsite parking at Sunstar Hotel Zermatt.

What are the check-in and check-out times at Sunstar Hotel Zermatt?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Sunstar Hotel Zermatt and nearby?

Have fun with activities like cycling, hiking, and rafting, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a garden.

Are there restaurants at or near Sunstar Hotel Zermatt?

Yes, there's an onsite restaurant.

What's the area around Sunstar Hotel Zermatt like?

Sunstar Hotel Zermatt is a short 4-minute walk from Zermatt (QZB-Zermatt Train Station) and 5 minutes' walk from Zermatt–Sunnegga Funicular.

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Sunstar Hotel Zermatt Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

kiattiyot, 2-night trip

10/10 Exceptional

The view from the balcony was breathless. The staff was very friendly, and the service and the hotel's amenities were great.
Elena, 3-night trip

6/10 Good

Breakfast was awful recycled food from days before. First day my blow dryer broke but it was fixed the next dsy
Cynthia, 2-night trip

10/10 Exceptional

War sehr schön, merci
Peter, 2-night trip

10/10 Exceptional

Sehr schönes gelegenes Hotel
Kerstin, 1-night trip

8/10 Very good

Flavio, 2-night trip

8/10 Very good

Alexandre, 3-night trip

10/10 Exceptional

Very nice hotel in Zermatt, walking distance to the train up to gornergrat or the sunnegga funicular. Very nice, helpful staff.
Anthony, 4-night trip

10/10 Exceptional

Roberto, 3-night trip

10/10 Exceptional

Very nice
Veldig helpful and friendly staff, great service and comfort.
Torkel, 5-night trip

10/10 Exceptional

Adan, 5-night trip

10/10 Exceptional

Stian, 4-night trip

10/10 Exceptional

Great place friendly people
From the check in to breakfast and check out everyone was super friendly and accommodating. The room was modern with very nice details . The photo is a view from my balcony on the second floor
floyd, 1-night trip

10/10 Exceptional

Chris, 4-night trip

10/10 Exceptional

Loved it! Very friendly, good breakfast. I enjoyed the hot tub! Great views
Eli, 2-night trip

10/10 Exceptional

Simples e correto: entrega o que oferece
Excelente hotel. Simples, porém aconchegante, belissimas vistas para a Matterhorn. SPA muito bom, perfeito para relaxar ao final do dia na montanha.
Vista da varanda
Bruno, 2-night trip

8/10 Very good

Mattehorn room review
Clean rooms, comfortable beds, open shower, could be better if there were kettles and coffee machines in the room.
SungJun, 2-night trip

10/10 Exceptional

Jürg, 1-night trip

8/10 Very good

Gerne wieder
Thomas, 1-night trip

8/10 Very good

Bueno
Muy bien ubicado, es un hotel pequeño. Destaco a la recepcionista Margarida, quien fue muy amable.
Adolfo, 5-night trip

10/10 Exceptional

Zermatt nice
Close to the train station. Clean and friendly. Great breakfast included with the room. Walkable town with great early season skiing. You don’t need a room with a view of the Matterhorn because you’re going to ride the lifts and get pictures up close anyway. While it’s expensive to visit (eat out and shop) the Sunstar was reasonable and we’ll worth the stay.
Richard, 3-night trip

8/10 Very good

Satyam, 2-night trip

2/10 Poor

Schlechter Ausbaustandart, einem Garni entsprechend und niemals einem 4 Sternehotel. Das Hotel ist seit März 2020 auch ein Garni. Das Frühstücksbuffet minimal und schlecht. Der Wellnessbereich nicht einmal der Rede wert! Das Personal teilweise sehr war freundlich, manchmal aber so unerfahren, dass man noch selber zeigen musste, wie man ein Bier zapft...
Florian, 3-night trip

10/10 Exceptional

Increíble
emiliano, 1-night trip

10/10 Exceptional

Had a wonderful experience! I recommend this property for： 1. Stunning view of the village and Matterhorn from the balcony of my room 2. Very good breakfast buffet 3. Well-designed room with nice decorations and lights 4. Staff speaks excellent English 5. 5 min to the train station, the main shopping street and Gornergrat Bahn station, 2 min walk to Sunnegga station 6. Lastly, when I checked out, there were pouring rain. The staff kindly drove me to the train station!
Hai Wei, 2-night trip