Avenida 10 Esq. Calle 40, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 7 min walk - 0.6 km
Playa del Carmen Main Beach - 7 min walk - 0.6 km
Mamitas Beach - 7 min walk - 0.6 km
Playa del Carmen Maritime Terminal - 4 min drive - 2.8 km
Gran Coyote Golf - 5 min drive - 4.9 km
Getting around
Cancun Intl. Airport (CUN) - 49 min drive
Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km
Airport shuttle (surcharge)
Restaurants
Colectivo Mexicano Cervecero - 2 min walk
Las Hijas de la Tostada - 3 min walk
Mariskinky - 2 min walk
La Pista Musical - 2 min walk
Pescaderia y Cockteleria el Pirata - 1 min walk
About this property
Hotel Maya del Carmen
Hotel Maya del Carmen offers a great location, putting you within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Other highlights include an outdoor pool, a children's pool, and a terrace.
Languages
English, Spanish
At a glance
Hotel size
30 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Water dispenser
Traveling with children
Children's pool
What to do
Beach nearby
Use of nearby fitness center
Ecotours nearby
Golfing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2000
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Room amenities
Be entertained
24-inch TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Blackout drapes/curtains
What to enjoy
Balcony
Yard
Individually decorated
Separate dining area
Freshen up
Private bathroom
Shower only
Towels
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Refundable deposits
Breakage deposit: USD 50 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.96 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of USD 70 per vehicle
Late check-out can be arranged for an extra charge of USD 10 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 9 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Carmen Maya
Hotel Maya del Carmen
Maya Carmen
Maya del Carmen
Hotel Maya Carmen Playa del Carmen
Hotel Maya Carmen
Hotel Maya del Carmen Hotel
Hotel Maya del Carmen Playa del Carmen
Hotel Maya del Carmen Hotel Playa del Carmen
Frequently asked questions
Does Hotel Maya del Carmen offer free cancellation for a full refund?
Yes, Hotel Maya del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Maya del Carmen?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Hotel Maya del Carmen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Maya del Carmen?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Maya del Carmen?
Yes, an airport shuttle is available. The charge is USD 70 per vehicle.
What are the check-in and check-out times at Hotel Maya del Carmen?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 10 (subject to availability). Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Maya del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (20-min walk) is nearby.
What is there to do at Hotel Maya del Carmen and nearby?
Hotel Maya del Carmen has an outdoor pool and a picnic area, as well as a garden.
Does Hotel Maya del Carmen have any outdoor private spaces?
Yes, every room features a balcony and a yard.
What's the area around Hotel Maya del Carmen like?
Hotel Maya del Carmen is a short 7-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach.
Hotel Maya del Carmen Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.4/10
Staff & service
8.2/10
Amenities
6.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 13, 2022
This place was awesome from the amazing friendly staff to also being so close walking distance to 5th avenue festivities and as well as to the beach. Place was amazing! Tons of restaurants and bars everything is walking distance including a massive grocery store that has literally everything and well priced. Definitely will return. Oscar you da man!
Pasquale
Pasquale, 9-night romance trip
Verified Expedia guest review
6/10 Good
Apr 25, 2022
The property was located just a few steps from all shopping and dining so that was great. The property on the other hand needs some repairs, for example the paint was chipping in the bathroom, the drain cover in the shower wasn’t screwed in and that’s just to name a few. But you get what you pay for so you just want a place to lay your head at during your trip this place is good for you since it’s far from luxury.
Vickiana
Vickiana, 5-night romance trip
Verified Orbitz guest review
8/10 Very Good
Apr 1, 2022
Very nice front desk staff. Largfe parking lot is secure and attached to the property. One block to the action on 5th Ave. Quality about what you would expect for a place that offers very inexpensive options. Large room and terrace.
Noel
Noel, 1-night trip
Verified Orbitz guest review
8/10 Very Good
Feb 26, 2022
Lovely Mayan hotel close to everything
Loved our stay with the location, staff and amenities. Jungle setting with pool was comfortable and lounge chair area to read and relax good. Noisy fridge was difficult to deal with when sleeping at night.
Tammy
Tammy, 23-night trip
Verified Hotels.com guest review
6/10 Good
Feb 12, 2022
Good size bed, air conditioning, no internet in the room, pool small and not clean. Vey old building.
Jose
Jose, 3-night trip
Verified Hotels.com guest review
6/10 Good
Aug 9, 2021
eliander
eliander, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 22, 2021
Dayren
Dayren, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 10, 2021
Lindo hotel. Pero muy viejo. Los cuartos se ven descuidados así como las escaleras quw dan acceso los mismos. Buena ubicación!
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 9, 2021
Angela
Angela, 2-night trip
Verified Hotels.com guest review
6/10 Good
May 23, 2021
Convenient.
Phil
Phil, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 22, 2021
Great stay!
Claudia
Claudia, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Feb 21, 2021
A little pricy
Pros: location, pool area, feeling of seclusion inside property, quiet at night, excellent service at desk.
Cons: hard bed, rooms could be updated
Would start again
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Feb 21, 2021
Nice spot
Stayed for a few days in February and would stay again. Place is older, but the courtyard/pool area is great. Right in town, but feels secluded.
Great service by the man who checked me in.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 7, 2021
Great Hotel
I always got cleaning service when requested. I appreciated their promptness and attention to detail.
Michael
Michael, 22-night trip
Verified Hotels.com guest review
6/10 Good
Jan 6, 2021
Glenroy
Glenroy, 1-night trip
Verified Hotels.com guest review
6/10 Good
Mar 15, 2020
Really old Hotel from the 80's
The hotel is pretty old, looks like no renovations have been carried on since its construction. TV device is a CRT my god from the 90's!!!
Cleanness is fair.
The worst of all is the internet, no freaking connection from the rooms, you need to go to the front yard to get a fairly decent signal.
Candelario
Candelario, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 11, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 3, 2020
Very good pricing and clean nice place nice staff i loved this place
David
David, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 21, 2019
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 19, 2019
Verified traveler
5-night trip
Verified Expedia guest review
2/10 Poor
Dec 25, 2018
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Nov 12, 2018
Room needs work. Everything is old. AC too noisy
Nancy
Nancy, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Apr 19, 2018
Close to stores and La Quinta Avenida
Everything was great except that the AC in my room didn’t work and the technician never arrived to fix it. Also, for the price, they should have a little more than just toast and cereal with coffe or Juice!
Americo
Americo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 9, 2017
Nice Mexican style hotel.
Nice place for the money. Nice pool. My suite was huge with a kitchen. Breakfast is bread and cereal.