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The Retreat at Sisal

Property class: 2
Hotel with outdoor pool, near Sisal Pier

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The Retreat at Sisal puts you just a 5-minute drive from Fort Santiago and Charcas de Sisal Viewpoint. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, this hotel is just a 5-minute drive from Sisal Pier.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (3)

  • Outdoor pool
  • Air conditioning
  • Self-serve laundry

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Laundry facilities
  • Blackout drapes/curtains
  • Digital TV service

Room options

View all photos for Harmony Suite #2

A bedroom with a large bed, a headboard with a built-in light, a wall-mounted air conditioner, and a suitcase on the bed.

Harmony Suite #2

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sanctuary Suite #4

A bedroom with a large bed, a headboard with a built-in light, a wall-mounted air conditioner, and a suitcase on the bed.

Sanctuary Suite #4

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Breeze Suite #3

A modern living room with a sofa, dining table, chairs, and a view of the outside.

Breeze Suite #3

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Serenity Suite #1

A modern bedroom with a large bed, a flat-screen TV, a bedside table with a remote, and a view of a building through large windows.

Serenity Suite #1

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Street #21, Hunucmá, YUC, 97356

What's nearby

  • Fort Santiago - 3 min drive - 1.8 km
  • Sisal Pier - 3 min drive - 1.8 km
  • Charcas de Sisal Viewpoint - 3 min drive - 1.8 km

Getting around

  • Mérida International Airport (MID) - 67 min drive

Restaurants

  • ‪K Lu’um - ‬19 min walk
  • ‪Restaurante "Dianesly - ‬20 min walk
  • ‪Restaurante "Juanita - ‬20 min walk
  • ‪Club De Playa El Palmar Sisal - ‬13 min walk
  • ‪Restaurante "Muelle de Sisal - ‬19 min walk

About this property

The Retreat at Sisal

  • The Retreat at Sisal puts you just a 5-minute drive from Fort Santiago and Charcas de Sisal Viewpoint. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, this hotel is just a 5-minute drive from Sisal Pier.

At a glance

DONE

Hotel size

    • 4 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets stay free (2 total)
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Laundry facilities
  • Virtual front desk

Facilities

  • An outdoor pool
  • Locally-owned & organized tours & activities
  • Uses some LED lighting

Accessibility

  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils
  • Dining table

More

  • Uses some LED lighting

Fees & policies

Refundable deposits

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 250 per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: PayPal.

Frequently asked questions

Is there a pool at The Retreat at Sisal?

Yes, there's an outdoor pool.

Are pets allowed at The Retreat at Sisal?

Yes, pets stay free, with a limit of 2 total. A deposit of MXN 250 per stay is required. Service animals are exempt from fees.

Is parking offered on site at The Retreat at Sisal?

Yes, there's free self parking.

What are the check-in and check-out times at The Retreat at Sisal?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

What is there to do at The Retreat at Sisal and nearby?

The Retreat at Sisal has an outdoor pool.

Does The Retreat at Sisal have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and cookware.

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