When you stay at Azen Westlake Hotel Hanoi, you'll be just a 5-minute drive from Hoan Kiem Lake and West Lake. Guests can indulge in deep-tissue massages, then grab a bite to eat at one of the 8 restaurants. Also, Ho Chi Minh Mausoleum and Train Street are just a 5-minute drive away.
When you stay at Azen Westlake Hotel Hanoi, you'll be just a 5-minute drive from Hoan Kiem Lake and West Lake. Guests can indulge in deep-tissue massages, then grab a bite to eat at one of the 8 restaurants. Also, Ho Chi Minh Mausoleum and Train Street are just a 5-minute drive away.
At a glance
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Hotel size
42 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
No onsite parking
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Transfers
Airport drop off on request(available 24 hours)*
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Other information
Designated smoking areas
Property amenities
Food and drink
8 restaurants
Coffee/tea in a common area
Shared refrigerator
Water dispenser
Traveling with children
Grocery/convenience store
Working away
24-hour business center
Meeting rooms
Coworking spaces
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Spa services
Lockers available
Reception hall
Accessibility
Elevator
Elevator door width (inches): 80
Wheelchair-accessible path of travel
Front entrance ramp
5 stairs to reach property
Hardwood flooring in room
Room amenities
Be entertained
43-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Fan
Minibar
Bathrobes and slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Electrical adapters/chargers
Food and drink
Meal delivery service
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 300000 per vehicle. Maximum occupancy 4
Children & extra beds
Cribs/infant beds are available for VND 2500000.0 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Union Pay
Frequently asked questions
Are pets allowed at Azen Westlake Hotel Hanoi?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Azen Westlake Hotel Hanoi?
Sorry, there's no onsite parking at Azen Westlake Hotel Hanoi.
Is airport shuttle service offered by Azen Westlake Hotel Hanoi?
Yes, a shuttle from the hotel to the airport is available. The charge is VND 300000 per vehicle.
What are the check-in and check-out times at Azen Westlake Hotel Hanoi?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Azen Westlake Hotel Hanoi and nearby?
Azen Westlake Hotel Hanoi has spa services.
Are there restaurants at or near Azen Westlake Hotel Hanoi?
Yes, there are 8 onsite restaurants.
What's the area around Azen Westlake Hotel Hanoi like?
Azen Westlake Hotel Hanoi is a short 7-minute walk from West Lake and 13 minutes' walk from Tran Quoc Pagoda.
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Reviews
Azen Westlake Hotel Hanoi Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
8.4
Amenities
10
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 29, 2026
Huge, nice room! Very comfortable. Staff was tremendous and helpful. I’d stay here again in a heartbeat
George
George, 5-night trip
Verified
10/10 Exceptional
Apr 29, 2026
Room is clean and good. Staff is nice. Everything is fine apart from the location. A little far from the old quarter. But in general it is great.