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Balcones de Alheli Hotel

3.0 star property
Hotel with outdoor pool, near Bocagrande Beach

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your current months are February, 2025 and March, 2025.
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March 2025

Photo gallery for Balcones de Alheli Hotel

Porch
Superior Double Room, 1 King Bed, Balcony | Minibar, in-room safe, blackout drapes, free WiFi
Front of property - evening/night
Terrace/patio
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Gym
  • Pool
  • Childcare
  • Free breakfast
  • Pet friendly
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Babysitting services
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Minibar, in-room safe, blackout drapes, free WiFi

Family Room

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
In-room safe
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, blackout drapes, free WiFi

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
In-room safe
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Minibar, in-room safe, blackout drapes, free WiFi

Double Room, 1 King Bed

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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The price is ₩129,805
₩129,805 total
includes taxes & fees
Feb 24 - Feb 25
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About the neighborhood

Map
Calle del Porvenir, con calle Vicente Garcia #6-17, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 2 min walk
  • Bolivar Square - 4 min walk
  • Cartagena de Indias Convention Center - 6 min walk
  • Walls of Cartagena - 6 min walk
  • Bocagrande Beach - 20 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Candé - ‬1 min walk
  • ‪San Valentín Restaurante - Bar - ‬1 min walk
  • ‪Amaretto - ‬1 min walk
  • ‪La Esquina del pan de Bono - ‬2 min walk
  • ‪XO Rooftop - ‬1 min walk

About this property

Balcones de Alheli Hotel

Balcones de Alheli Hotel is just 4.2 mi (6.7 km) from the airport and offers a shuttle (available 24 hours). Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A rooftop terrace, a fitness center, and a snack bar/deli are other highlights.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • Babysitting
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Babysitting services

What to do

  • Bicycle rentals nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Rooftop terrace
  • Fitness center
  • An outdoor pool

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 50000 per vehicle (roundtrip)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 50000 per pet, per night

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Balcones de Alhelì
Balcones de Alhelì B&B
Balcones de Alhelì B&B Cartagena
Balcones de Alhelì Cartagena
Balcones de Alhelí Hotel
Balcones de Alheli Hotel Hotel
Balcones de Alheli Hotel Cartagena
Balcones de Alheli Hotel Hotel Cartagena

Frequently asked questions

Does Balcones de Alheli Hotel offer free cancellation for a full refund?
Yes, Balcones de Alheli Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Balcones de Alheli Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Balcones de Alheli Hotel?
Yes, pets are welcome. There's a charge of COP 50000 per pet, per night.
Is parking offered on site at Balcones de Alheli Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Balcones de Alheli Hotel?
Yes, an airport shuttle is available. The charge is COP 50000 per vehicle roundtrip.
What are the check-in and check-out times at Balcones de Alheli Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM.
Is there an onsite casino at Balcones de Alheli Hotel?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.
What is there to do at Balcones de Alheli Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Balcones de Alheli Hotel?
Yes, there's an onsite restaurant.
What's the area around Balcones de Alheli Hotel like?
Balcones de Alheli Hotel is a short 20-minute walk from Bocagrande Beach and 2 minutes' walk from Clock Tower.

Balcones de Alheli Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Very Good

The location of this hotel in the heart of the Old City is unbeatable. The staff are attentive and very friendly, and all in all we really enjoyed our stay.
SteveUrq, 7-night romance trip
Verified Travelocity guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great overall but hard to sleep with all the noise from the street below. Band noises till 330am
4-night family trip
Verified CheapTickets guest review

10/10 Exceptional

Location was great . Balcony view was beautiful. Breakfast was good. Can’t complaint. Affordable place to Stay .
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very Clean, Modern, Tall Ceilings, & Confortable
I loved my stay at this hotel, is conveniently placed in the tourist part of Cartagena. the breakfast is good and the rooms are even better. Modern style comfortable beds, Cold and Hot Water, air conditioner plus ceiling fan. Nice size TV and closet space. My room had a great balcony with view of the city. The pool on the rooftop is perfect for sitting and talking. I highly recommend this place to stay. Next door is good cafe and restaurant. Ask for the security safe key at the reception so you can safely store your stuff.
Osiris, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Quaint place
Nice little place. Clean, comfortable bed. A/C worked well. Nothing fancy but would stay here again. Good location...block from Clock Tower, so you are a little further from the noise. Check in was easy. They have a hot breakfast on the roof top that was very good!
Cindi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Comfortable but noisy
Too noisy, we couldn’t sleep!!
Carolina, 2-night trip
Verified Hotels.com guest review

6/10 Good

Cartagena Walled City Hotel
The hotel is in a good location, inside the Walled City of Cartagena - historical part of the city. This is just about all that is good about this hotel. The hotel itself is old and very tired, not a 3 star. There is a disco nearby and after our first night, we asked to change the room. The hotel is small though and they did not have another room available. The reception staff were nice and the guy at the desk offered another hotel nearby that we can move to (part of the same chain). The hotel was called The Ethnic Thematic Hotel, a newer hotel with themed rooms. The room we were offered was very cute - Carnaval de Baranquilla. So we moved and enjoyed the rest of our stay there. The Thematic hotel was even smaller than Balcones and there was not always a person in reception there and alsk we had to go to Balcones for breakfast as Thematic did not have a restaurant, but that was OK, as the hotels were close to one another. The breakfast was quite basic, but OK. I would have not expected more from it anyway. PS. Hotels.com says Check in at Balcones De Alheli is 2pm, but in fact it is 3pm as we had to go away for an hour when we arrived at 2pm and come back later. This needs to be corrected. I attached photos of the Ethnic Thematic Hotel as Balcones de Alheli did not look nice and nothing like the pictures I saw on Hotels.com, so was not worth taking any pics.
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Ethnic Thematic Hotel
Tatiana, 4-night trip
Verified Hotels.com guest review

6/10 Good

For the price the hotel is not in its best shape. Staff its good and professional but hotel conditions are not the best. Rooms need more care. Bathroom is not good. The internet is horrible. Breakfast is ok.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great, location, clean rooms and friendly staff
The hotel was very clean, the staff was also very accommodating and helpful. Location is perfect for statying right across the street from the wall city. El hotel stubo muy limpio, las attenciones fueron excelentes y acomodantes.
Osiris, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

great hotel with an amazing rooftop view!
Victoria, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

overpriced, not romantic
At $119 it was overpriced, very convenient location but a small room and smallish bed with no frills. Breakfast fine, but not a good place for a couple and shouldn't cost more than $70
William J, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Spend a few extra bucks and stay somewhere else.
This is basically a glorified hostel. The bathrooms were dirty. Puddle of water around the toilet and main bathroom drain. Walls could use a paint job, no lock on the safe, no iron etc. Shower floors were dirty. Wore my flip flops to shower. The roof top pool was beautiful.
1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Great location, walking distance to almost everything and easy to flag taxis when needed
3-night trip with friends
Verified Expedia guest review

2/10 Poor

They oversold the rooms and move me to another hotel
2-night trip
Verified Orbitz guest review

8/10 Very Good

Its a good enough hotel to stay in the walled city. Price is ok. It’s clean with good staff. Its central to any place inside the walled city. Breakfast options are ok. Could be better.
2-night romance trip
Verified Expedia guest review

2/10 Poor

Not worth it, you will pay for the location
This hotel was way below expectations. Indeed is in a great location but definitely not good. Bed is not good quality and very uncomfortable. The shower has no hot water. The roof top and breakfast are not as good as the pictures. I don’t recommend it.
JA, 1-night trip
Verified Expedia guest review

6/10 Good

The staff at this hotel was excellent very attentive and dedicated to the service but this hotel is located around the corner from two nightclubs and you can hear the music as if you were in the club yourself. We stayed in room 307 and out of the three nights we were not able to sleep throughout the night. We would wake up from the music around 2 o’clock and not go back to sleep until 6am when they turned down the music. I would not recommend this hotel if you are a light sleeper or like to rest overall. They provide you with ear plugs but they’re useless. The AC of the room works fine, the room’s floor is a little dirty and the towels are hard. The breakfast that’s included is good but you have to be there early as they run out of food. The hotel is very nicely decorated but we dreaded when the night came as we knew we were not able to get a fullnight sleep.
Eriana, 3-night trip
Verified Expedia guest review

8/10 Very Good

In the center of everything. Great breakfast. Great staff. Recommended.
4-night trip
Verified Expedia guest review

8/10 Very Good

Great hotel, clean, close to everything, very convenient. I recommend.
5-night trip
Verified Expedia guest review

4/10 Fair

Not the place if you want to sleep between 9pm-5am
There is a disco next to the hotel that plays techno music at top volume starting at 9 pm and not ending until 5am EVERY night. Our walls shook from the bass vibrations and The noise making it difficult to sleep. Also, be sure you know exactly what you are being charged for the rooms and that you get the room type you reserved. We did not and when we tried to discuss the room charges we were referred to Expedia by the hotel staff. Expedia was wonderful and immediately called the hotel on our behalf to discuss our concerns. Unfortunately, contrary to the hotels representation -the hotel collects payment --not Expedia.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it
No complaints... Had a great time. Better than i imagined it
Verified Expedia guest review

4/10 Fair

Keep track of the Mini Bar
This place charged me for a container of Pringles that I never opened. They charged me 10.000 pesos at checkout that I never agreed to. They never gave me the extra towels that I requested. The balcony door woul never open. I'd complain more but I am too busy stuffing my face with leftover Chinese food. I should have finished it last night but I just couldn't so here I am. The breakfast on the roof was fantastic. The shower worked great. The beds were mostly comfy. Oh, the club below the hotel is an illegal brothel. So don't go there. Even though the music from this brothel is the main complaint on reviews for this hotel. Weird. Oh well, #Colombia
Verified Hotels.com guest review

10/10 Exceptional

Very happy and will return.
My birthday vacation with family.
Verified Hotels.com guest review