At Novotel London Brentford, you'll be within a 10-minute drive of Thames River and Twickenham Stadium. Guests can take a dip in the indoor pool or grab a bite to eat at Elements, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a sauna are other highlights at this eco-certified hotel. Fellow travelers say great things about the helpful staff and location.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
202 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 15 per night)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Beach nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (2960 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An indoor pool
Sauna
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 36
Wheelchair-accessible path of travel
Wheelchair-accessible parking
6 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchairs available on site
Hand-held showerheads
Height-adjustable showerhead
Visual fire alarm
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Elements - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 21 to 21 per person
Renovations and closures
The following facilities are closed on Sunday, Friday, and Saturday:
Indoor pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Self parking costs GBP 15 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Brentford Novotel
London Brentford
Novotel Brentford
Novotel Brentford London
Novotel London Brentford
Novotel London Brentford opening June 2014
Novotel London opening June 2014
Novotel London opening June 2014 Hotel
Novotel London opening June 2014 Hotel Brentford
Novotel London Brentford Hotel
Novotel London Brentford Hotel
Novotel London Brentford Brentford
Novotel London Brentford Hotel Brentford
Frequently asked questions
Does Novotel London Brentford offer free cancellation for a full refund?
Yes, Novotel London Brentford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel London Brentford?
Yes, there's an indoor pool.
Are pets allowed at Novotel London Brentford?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel London Brentford?
Yes. Self parking costs GBP 15 per night. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Novotel London Brentford?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel London Brentford and nearby?
Novotel London Brentford has an indoor pool and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Novotel London Brentford?
Yes, there's an onsite restaurant, Elements.
What's the area around Novotel London Brentford like?
Novotel London Brentford is a short 8-minute walk from Brentford Station and 10 minutes' walk from Thames River. Travelers say that the hotel is in a great location.
Novotel London Brentford Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 19, 2024
olivia
olivia, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 17, 2024
john
john, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Ashley
Ashley, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2024
Hotel was nice but service wasn’t great
Hotel was lovely however the service wasn’t great, slow and the staff in the restaurant/bar area looked very unhappy.
Andrew
Andrew, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Loyal and committed customer
Have lost count of the number of stays- fabulous friendly fun - great choice for kids in menu and not all junk . Pool very good. Cannot recommend it enough .
Charles
Charles, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
Anthony
Anthony, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Gail
Gail, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 29, 2024
I did not stay due to being unable to get Uber from twickenham
Samantha
Samantha, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Micah
Micah, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 20, 2024
Stay was very brief but comfortable
Roger
Roger, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 20, 2024
Nick
Nick, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
Emi
Emi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Leigh
Leigh, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Weekend break.
Was given room upgrade on arrival. The room was clean and well appointed it was close to lift which was an advantage as need walking stick. Although room overlooked motorway it was very quiet. Breakfast was very diverse and suitable for all tastes and very good value. Staff were very efficient and helpful in most cases only one member let them down. So all in all a very good weekend and would recommend this hotel.
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Paula
Paula, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Great family stay, staff where great with the kids
Cameron
Cameron, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Great hotel
Brentford has changed hugely over the last 10 years and this hotel is very good.
Perfect location for Heathrow and exploring west london
Peter
Peter, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Abigail
Abigail, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Darren
Darren, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Joe
Joe, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2024
Good comfortable
Much better and quite night sleep now I was put on the 6th floor. Was nice to be eventually placed in a different room from 113. thanks for listening.
Leon
Leon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Abigail
Abigail, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
S
S, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2024
Room change
I seem to get put in same room 113. Smelt a little sweaty. Considering i stay most Sunday evenings, i was looking for a better room.