Hanoi Garden Hotel & Spa

3.5 star property
Luxury hotel with full-service spa, connected to the convention center, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Garden Hotel & Spa

Reception
Family Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Exterior
Exterior
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Room service
  • Airport shuttle
  • Area shuttle
  • Shopping center shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Free grocery shopping service

Feel at home (6)

  • Children stay free
  • Separate bedroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Double Room without Window

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Suite with City view

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Double or Twin Room with window

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Family Room with Window

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite with Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
3B Cha Ca street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Dong Xuan Market - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 4 min walk - 0.4 km
  • Quan Chuong Gate - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Long Bien Station - 8 min walk
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Railway Station - 23 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Bánh Mì 25 - Hàng Cá - ‬1 min walk
  • ‪Chè 4 Mùa - ‬1 min walk
  • ‪Phở Gánh - ‬2 min walk
  • ‪Cha Ca La Vong - ‬1 min walk
  • ‪01 -wan- Tantan Ramen - ‬2 min walk

About this property

Hanoi Garden Hotel & Spa

Hanoi Garden Hotel & Spa offers a great location, putting you within just a 10-minute walk of Hanoi Old Town Night Market and Hoan Kiem Lake. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include a bar/lounge and a terrace.

Languages

Chinese (Mandarin), English, French, Korean, Vietnamese

At a glance

Hotel size

  • 30 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The property charges 3 percent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle within 30 km*
  • Shopping center shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ecotours nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Full-service spa
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Garden Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Onsite venue - This restaurant serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Rollaway beds are available for USD 15 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Garden Hanoi
Garden Hotel Hanoi
Hanoi Garden
Hanoi Garden Hotel
Hanoi Garden Boutique Hotel
Hanoi Garden Boutique
Hanoi Garden Hotel Spa
Hanoi Garden Hotel & Spa Hotel
Hanoi Garden Hotel & Spa Hanoi
Hanoi Garden Boutique Hotel Spa
Hanoi Garden Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Hanoi Garden Hotel & Spa offer free cancellation for a full refund?
Yes, Hanoi Garden Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Garden Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi Garden Hotel & Spa?
Sorry, there's no onsite parking at Hanoi Garden Hotel & Spa.
Is airport shuttle service offered by Hanoi Garden Hotel & Spa?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Hanoi Garden Hotel & Spa?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Hanoi Garden Hotel & Spa and nearby?
Hanoi Garden Hotel & Spa has a spa.
Are there restaurants at or near Hanoi Garden Hotel & Spa?
Yes, there's an onsite restaurant.
What's the area around Hanoi Garden Hotel & Spa like?
Hanoi Garden Hotel & Spa is in Old Quarter, a short 8-minute walk from Hanoi Long Bien Station and 4 minutes' walk from Hanoi Old Town Night Market.

Hanoi Garden Hotel & Spa Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice little gem
Perfect place within the old quarters. Place is clean, staff are super friendly and come forward to help.
Nitesh, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

They were very friendly and helpful. always try to accommodate my requests. I stayed there for 5 days and 4 nights and would like to stay there again. One small thing is that it is not the hotel's fault, but we used the taxi cab on the way to the airport thru the hotel. The taxi driver made a couple of stops before we reached the airport, he made a stop to get the banh mi(bread), the lady on the street kept gesturing us to move the car, but the driver was outside to get the bread, and then he made another stop to drop that bread to a woman. it was pleasant at all. Other than that the overall hotel experience was good.
Haejin, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Aliya, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great pleasure staying at the Hanoi Garden Hotel and Spa!!! The entire staff was wonderful providing great service throughout our visit. The Hotel facilities are excellent, and we will definitely stay there again during our next trip to Hanoi 😀 BIG THANK YOU TO THE VERY PROFESSIONAL AND KIND STAFF!!! Warm Regards, Jeff, Lap, and family
Jeffrey, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Convenient location in the Old Quarter and lot of dining options even we arrived late close to 10pm. Staff are nice, respectful and helpful. Breakfast was very good with fresh juice and noodles.
Thai, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Comfortable and great value for money
The hotel was clean and beds were comfortable. We arrived very late and the room was so hot and humid. It would have helped if they anticipated are needs and had our rooms cooled before we checked in. It took a while for the A/C to cool the whole room. Breakfast could be better. There wasn’t much choice and it’s very basic. All in all it offered great value for a short night’s sleep.
Rhea, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ifeona, 1-night trip
Verified Expedia guest review

10/10 Exceptional

My room was comfortable and considering the hotel's location in the Old Quarter, very quiet. The location is perfect for exploring the old quarter, with many cafés, restaurants, shops and markets in easy walking distance.The staff were wonderful; they were attentive and helpful and a great source of recommendations for day trips, restaurants and amenities.
Ifeona, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Dana, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were particularly excellent. Extremely helpful and friendly. A great location.
Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

great hosts
Henry, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Nice hotel. Good location. Good breakfast. Be careful of what room they give you. Our room had one window that opened to a brick wall with no air from outside. There was no airflow at all. We stayed 3 nights and by the time we left every piece of clothing we owned was damp. Everything was constantly wet and the room smelled like wet dog.
Kimberly, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very Good

Cute little hotel. Friendly staff
Ann Marie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, nicely decorated, good service.
This was a nice little hotel. The sheets were clean and the pillows were nice. The room was large and nicely decorated. We’d moved from a cheaper hotel and this one was a relief from the other. The location was good in another part of Old Quarter that we hadn’t explored so that was fun too.
Pepita, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Larry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Stay in October
Absolutely fantastic value. Service from the staff, especially Chloe, was just as good as 5 star hotels in America. They took care of our day trip and travel bookings, making things incredibly easy for us. They even helped us with travel after we left their hotel! The room was big, clean, and pleasant, perhaps a bit dated. But there was nothing lacking!
Jenny, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very hospitable and the pick up option from the airport was nice. I find booking taxis through the hotels to be better in Vietnam. That way you don't get scammed. Very responsive through WhatsApp. They let me hang out in the lobby and store my bags even though I checked out the day before while waiting for a bus. Thanks for the hospitality!
Amanda, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Unequivocal recommendation
Delightful spotless boutique hotel in the heart of the old quarter Extraordinary service and warmth Made ya feel totally at home. We just loved it Couldn’t have been better
Sharon, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Staff was amazing. Room was great, they ipgrad
Isabella, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay at friendly hotel in old quarter
Wonderful stay as this new hotel. Amazing location, lots of great places to eat in very ocal area. Great neighborhood, felt very comfortable walking around at all times. Hotel clean, super comfortable beds and great breakfast, Spa a lovely bonus on site. However what made this trip was the amazing staff, delightful, chatty, knowledgeable and went out of their way to make our stay very special. Appreciated upgrade to bigger room after our trip to Halong bay - couldn't recommend this hotel more!
Kathryn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay in Old Quarter
Wonderful stay, attentive staff and great location. Felt comfortable in the area all times of day and great places to eat close by. Would highly recommend
Kathryn, 2-night trip
Verified Hotels.com guest review