No 7 Jin An East Street, Xinghualing District, Taiyuan, Shanxi, 30009
What's nearby
Wuyi Square - 5 min drive
Muslim Temple - 6 min drive
Yingze Park - 7 min drive
Taiyuan University of Technology - 8 min drive
Shanxi University - 9 min drive
Getting around
Taiyuan (TYN-Wusu) - 22 min drive
Taiyuan Railway Station - 9 min drive
Taiyuan South Railway Station - 23 min drive
Yuci Railway Station - 25 min drive
Restaurants
山西会馆 - 10 min walk
王老实筋头巴脑 - 14 min walk
北京同仁堂山西连锁药店有限责任公司享堂社区药店 - 11 min walk
梅家焖面 - 14 min walk
太原机车车辆厂工业公司劳务二队 - 17 min walk
About this property
Pullman Taiyuan
Located near a train station, Pullman Taiyuan is a great choice for a stay in Taiyuan. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. This luxurious hotel also features an indoor pool, a terrace, and a garden.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
279 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
3 restaurants
Bar/lounge
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
7 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An indoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
IPod docking station
Video-game console
42-inch LED TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Spring water bathtub
Separate bathtub and shower
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Up@2nd - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Yan Chinese Restaurant - This restaurant specializes in Regional cuisine and serves lunch and dinner. Open daily.
V Lounge - This lobby lounge serves light fare only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 108 per person
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for CNY 230.0 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Pullman Taiyuan Hotel
Pullman Taiyuan
Pullman Taiyuan China - Shanxi
Pullman Taiyuan Hotel
Pullman Taiyuan Taiyuan
Pullman Taiyuan Hotel Taiyuan
Frequently asked questions
Does Pullman Taiyuan offer free cancellation for a full refund?
Yes, Pullman Taiyuan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pullman Taiyuan?
Yes, there's an indoor pool.
Are pets allowed at Pullman Taiyuan?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pullman Taiyuan?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Pullman Taiyuan?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Pullman Taiyuan and nearby?
Pullman Taiyuan has an indoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Pullman Taiyuan?
Yes, there are 3 onsite restaurants, featuring international cuisine.
Does Pullman Taiyuan have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
What's the area around Pullman Taiyuan like?
Pullman Taiyuan is in Xinghualing District, a short 14-minute walk from Fen River Source.
Pullman Taiyuan Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
May 20, 2024
Nice property in the Northern area of the town. Totally worth it!
Al
Al, 4-night trip
Verified Expedia guest review
10/10 Exceptional
May 30, 2023
VERY HELPFUL STAFF
QINGHUI
QINGHUI, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2019
4 day stay in Taiyuan
The hotel is upscale and the location is great. There is a mall across the side street that has a supermarket in the basement, as well as some restaurants.
The staff is excellent and very helpful.They will go out of their way to make you comfortable. Ivo Chen was very helpful and spoke excellent English, which was great as I do not speak any Chinese. He also arranged for extra water bottles.
I ate a buffet lunch on Friday in the restaurant and they had a nice variety of dishes.
Tracy was very helpful and asked me if I wanted to have steak which I did not know was available. The steak was quite thin, but decent.
It was the Mid Autumn festival and Tracy sent extra moon cakes to my room.
Mike was also helpful, along with the other front desk staff.
Arun
Arun, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2019
Staff were friendly and helpful, also loved Accor's signature perfume throughout the property.
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jun 29, 2019
I loved everything! The hotel is outstanding! Staff were helpful at all times even into the late evening. Food was always top class and the size of the room was very big. I had a delightful time!
Verified traveler
6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 17, 2019
nice staffs, room is clean, meet my expectation for a five stars hotel
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 8, 2019
Verified traveler
1-night trip
Verified Orbitz guest review
8/10 Very Good
Dec 25, 2018
Verified traveler
4-night trip
Verified Expedia guest review
4/10 Fair
Dec 22, 2018
a hotel never come back
room is very very hot despite we already turn off the air conditioning. Breakfast is terrible
Verified traveler
2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Dec 1, 2018
HSU
HSU, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 21, 2018
Wifi was funny,and the breakfast was a bit sparse.The staff were very helpful though.
Elizabeth
Elizabeth, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Oct 25, 2018
The air conditioning is terrible. It was kept at 28 C at all time. Too hot when sleeping. Bell service is poor.
Verified traveler
2-night trip
Verified Expedia guest review
2/10 Poor
Oct 24, 2018
Horrible. They only have the heater working, so it’s very hot and can’t sleep.
Verified traveler
1-night trip
Verified Expedia guest review
2/10 Poor
Oct 23, 2018
The check in was ok, no help with luggage and staff not welcoming. I only stay here because it is clean and the price is decent. They say the hotel is non-smoking, but cigarette smell came into our room everyday and caused us to keep coughing. When complained to the night duty manager, he said “yes, it’s non-smoking, but Chinese people don’t pay attention” He simply implied that he would not go and check who was smoking....this is so unacceptable. They really need better hospitality training!!
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2018
A bit confusing to find, as it’s in a residential community. But this hotel is very clean and quiet. The lobby and rooms are nice and modern. The executive lounge was very nice. Staff are friendly. Quiet gem in a noisy city
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 30, 2017
Enjoyed stay there,will visit it again next time .
Great services,very friendly staffs,new hotel,next to shopping mall,
Amy
Amy, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2017
One of the better places in Taiyuan
The rooms are nice. The place is clean and up to date. I was dissatisfied with the drinks and food. The hotel bars are all closed by midnight and no spirits in the mini bar. Breakfast needs work - there was no one else waiting for an omelette and I still waited 20 minutes.
Darrell
Darrell, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 11, 2017
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jun 1, 2017
Good cost benefit
Very nice and helpful staff
Keila Vasti
Keila Vasti, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 13, 2017
shaojie
Verified Hotels.com guest review
8/10 Very Good
Nov 13, 2016
Convenient and good service.
The hotel is great for its value. However, the bathroom we had wasn't that clean.
Si Ru
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2016
comfortable and clean hotel
i was there for only one night so didnt get to see what's around the hotel. but the hotel itself is very comfortable and breakfast was good.
Lai Ching
Verified Hotels.com guest review
8/10 Very Good
Jul 25, 2016
A wonderful tay
We stayed here for four night, and it was very pleasant. The facility was great, simply elegant, and the staff was really friendly and helpful. I would definitely be staying here again when I am in Taiyaun, or if they have other locations worldwide.
Stephen-Claude
Verified Hotels.com guest review
6/10 Good
Jul 18, 2016
Nice, but not Pullman quality
The room and hotel were beautiful. The staff was eager to help. We decided to book this hotel for a staycation and were especially excited to use the pool. Unfortunately, the pool was closed for maintenance for most of our visit. The hotel staff knew it was going to be closed and failed to tell us at check-in. When we inquired mid-way through our stay about staying another night so we could have more time at the pool, the front desk staff was not willing to budge on price or even include breakfast for the extra night.
During the small amount of time we were able to use the pool, we were told that we must use swim caps in the pool. This rule was not posted anywhere. I offered to buy swim caps to use and was told they did not have any for sale. If this is going to be a rule of the hotel, they need to make swim caps available to buy.
The room service and restaurant food was decent but not especially good. At one point we ordered a pizza which had no seafood listed in its ingredients on the menu. When the pizza came out forty minutes later, it was covered in shrimp and scallops. I am allergic to shrimp so we had to wait another 30 minutes for them to remake the pizza.
Again, the employees are kind and helpful, but the hotel has a long way to go to meet typical Pullman standards.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Jul 17, 2016
The reception staff was very friendly and gave us the rooms exactly what we requested for. It was an efficient checking in without any problem.
We only found the Chinese restaurant service a bit slow and the food was only average.
Overall we enjoyed staying at the hotel which we felt was very comfortable and luxurious for the price we paid for. Definitely worth going back again.