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HM Playa del Carmen

4.0 star property
Hotel with outdoor pool, near Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HM Playa del Carmen

Outdoor pool, sun loungers
Junior Suite with terrace and city view | In-room safe, laptop workspace, soundproofing, free cribs/infant beds
Double room with balcony | In-room safe, laptop workspace, soundproofing, free cribs/infant beds
Reception
Junior Suite with terrace and city view | View from room
VIP Access

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
The price is ₩110,778
₩136,796 total
includes taxes & fees
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with terrace and city view

Junior Suite with terrace and city view | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Junior Suite with terrace and city view

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room Single Use

Double Room Single Use | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
Hair dryer
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double room with balcony

Double room with balcony | In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Double room with balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double room with terrace and city view

Double room with terrace and city view | View from room

Double room with terrace and city view

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Plasma TV
Ceiling fan
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Room Standard

  • Sleeps 1
  • 1 Twin Bed(s)

View all photos for Room Standard

In-room safe, laptop workspace, soundproofing, free cribs/infant beds

Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

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Pool
Airport transfer
Free parking
Free WiFi
9.0 out of 10, Wonderful, (1004)
The price is ₩145,053
₩180,378 total
includes taxes & fees
Nov 25 - Nov 26
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About the neighborhood

Map
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km
  • Quinta Avenida - 9 min walk - 0.8 km
  • Mamitas Beach - 12 min walk - 1.0 km
  • Playa del Carmen Main Beach - 13 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Don Sirloin - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬1 min walk
  • ‪Vips - ‬2 min walk
  • ‪Nativo - ‬1 min walk
  • ‪Tortas Santa Fe - ‬2 min walk

About this property

HM Playa del Carmen

HM Playa del Carmen offers a great location, putting you within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff and location.

Languages

English, German, Spanish

At a glance

Hotel size

  • 91 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11:00 AM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite valet parking
  • Onsite parking limited

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Horse riding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Be entertained

  • 50-cm plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

HM Playa Carmen Hotel
HM Playa Carmen
HM Playa del Carmen Hotel
HM Playa del Carmen Playa del Carmen
HM Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does HM Playa del Carmen offer free cancellation for a full refund?
Yes, HM Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HM Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at HM Playa del Carmen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HM Playa del Carmen?
Yes, there's free valet parking. Parking spots may be limited.
Is airport shuttle service offered by HM Playa del Carmen?
Yes, an airport shuttle is available.
What are the check-in and check-out times at HM Playa del Carmen?
Check-in start time: 3 PM; Check-in end time: 11:00 AM. Check-out time is noon.
Is there an onsite casino at HM Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (10-min walk) is nearby.
What is there to do at HM Playa del Carmen and nearby?
Have fun during the warmer months with activities nearby such as horseback riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near HM Playa del Carmen?
Yes, there's an onsite restaurant.
What's the area around HM Playa del Carmen like?
HM Playa del Carmen is a short 13-minute walk from Playa del Carmen Main Beach and 9 minutes' walk from Quinta Avenida. Travelers love the hotel's prime location.

HM Playa del Carmen Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Jack, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean , quiet, close to 5a Ave. Close to bus station. Family friendly!
Monica, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful garden courtyard with pool and bar. Clean and spacious rooms that were quiet. The staff were very nice and accommodating. Price was reasonable and I would choose to stay here again when in Playa del Carmen.
Elizabeth, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sanat, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Oksana, 2-night trip
Verified Expedia guest review

8/10 Very Good

Excellent breakfast included! Nice offerings. Attentive staff! Short walk to shopping mall 5th Avenand the beach.ue
Elinor, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ijeoma, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muy buen hotel las facilidades como piscina gym todo bien limpio los cuartos la comida buffet de desayuno todo excelente
Carlos, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Marlon, 3-night trip
Verified Expedia guest review

10/10 Exceptional

El lugar es centrico. El personal es muy amable. Cerca de la quinta. Cerca de los parques de xcaret.
Alejandra, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Dayyoung, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice and simple hotel, really recommend room with balcony facing front of the hotel
Jovanni, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The pool and bar are great. Parking is fantastic large lots of room for any vehicle. The bolted is very conveniently located in the Downtown of Playa del Carmen. I’d return here it was great.
William, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Would definitely stay here again. Beautiful ambiance, great food, drinks and nice pool
Gabriela, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay
The stay super exceeded my expectations. The hotel was beautiful and felt very intimate while also was very clean. The staff was all amzing and very pleasant. I loved the location was perfect being that it was approximately a 3 minute walk to 5th street. There was never any loud noise which was perfect for a great night sleep. I will definitely be coming back😊
Areli, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Sergio, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Mildred, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Chris, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Overall the hotel was a great option due to the price of the room and location. Bed was comfortable, decent size TV, rainfall shower and lounging area. The hotel felt safe and the pool was a great place to hang out and relax. Only a few spots see the sun though so get there early if you want to reserve a sunny chair. Things we didn't like were the price of the food and drinks were way too high. Two drinks cost $26 USD! That's too much and seems they are trying to make their money in price of drinks to compensate the cheap price of room. Breakfast buffet wasn't very good either. Poor quality hot food. Best part was the fresh juice and egg made to order. Everything else can go on the garbage. Elevator seemed to be out of service multiple times and the AC stopped working in our room. I will say the staff was quick to fix it though!
Angela, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great facilities and services, especially towel service, parking and breakfast
Thomas, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

My favorite things were the breakfast & the pool. The staff was very helpful & nice.
Maria Cristina Hernandez, 5-night trip with friends
Verified Expedia guest review

6/10 Good

Front desk person wasn't helpful at all
moises, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff very helpful and attentive
RAMON, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent location. Nice pool
Fred, 3-night trip
Verified Expedia guest review