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Eco Palms House - Sapa Retreat

3.0 star property
Mountain hotel in Sa Pa with spa and outdoor pool

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Photo gallery for Eco Palms House - Sapa Retreat

Exterior
Lobby
Traditional Bungalow, Mountain View | Individually decorated, individually furnished, desk, free WiFi
Garden view
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
Feel at home
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Barbecue grill(s)
The current price is ₩108,130
₩122,620 total
includes taxes & fees
Feb 7 - Feb 8

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Cottage

Individually decorated, individually furnished, desk, free WiFi

Deluxe Cottage

Highlights

Balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Separate bedroom
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Bungalow, Non Smoking, Mountain View

Individually decorated, individually furnished, desk, free WiFi

Economy Bungalow, Non Smoking, Mountain View

Highlights

Balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Heating
Separate bedroom
Fan
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Bungalow, Mountain View

Traditional Bungalow, Mountain View | Individually decorated, individually furnished, desk, free WiFi

Traditional Bungalow, Mountain View

Highlights

Balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Heating
Separate bedroom
Fan
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Relaxation Private Bungalow

Individually decorated, individually furnished, desk, free WiFi

Relaxation Private Bungalow

Highlights

Balcony
Yard
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Separate bedroom
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Sapa Cat Cat Hills Resort & Spa

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.8 out of 10, Excellent, 43 reviews
The price is ₩150,420
₩170,577 total
includes taxes & fees
Feb 10 - Feb 11
Sapa Cat Cat Hills Resort & Spa

About the neighborhood

Map
Lao Chai Village, Sa Pa, Lao Cai, 330000

What's nearby

  • Sapa Catholic Church - 6 min drive
  • Sa Pa Square - 6 min drive
  • Ham Rong Mountain - 6 min drive
  • Sapa Lake - 7 min drive
  • Sapa Market - 7 min drive

Getting around

  • Sapa Station - 13 min drive
  • Muong Hoa Station - 32 min drive
  • Lao Cai Train Station - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cốn Sủi Ông Há - ‬7 min drive
  • ‪Fin House Sapa - ‬7 min drive
  • ‪Little Vietnam Restaurant - ‬5 min drive
  • ‪Bamboo Bar - ‬6 min drive
  • ‪Ngoc Lien Restaurant - ‬8 min drive

About this property

Eco Palms House - Sapa Retreat

When you stay at Eco Palms House - Sapa Retreat, you'll be within a 10-minute drive of Sapa Lake and Sapa Market. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages or facials. Other highlights include an outdoor pool, a bar/lounge, and a snack bar/deli. Fellow travelers love the helpful staff.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle from 6:30 AM to 9:30 PM*

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Ecotours

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Traditional architecture

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads

Room amenities

Home comfort

  • Heating
  • Fan
  • Electric kettle
  • Slippers

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony
  • Yard
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Additional fee for children: VND 30000 per person, per stay
This property is located in a National Heritage site. The additional mandatory fee covers entrance to the heritage site.

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 5576000 per vehicle (one-way, maximum occupancy 4)
  • Firewood is available for an extra charge of VND 2000000 per day

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Eco Palms House Hotel Sapa
Eco Palms House Hotel
Eco Palms House Sapa
Eco Palms House
Eco Palms House Sapa Retreat Hotel
Eco Palms House Retreat Hotel
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat Hotel Sa Pa
Eco Palms House Sapa Retreat Hotel
Eco Palms House Sapa Retreat Sa Pa
Hotel Eco Palms House - Sapa Retreat Sa Pa
Sa Pa Eco Palms House - Sapa Retreat Hotel
Hotel Eco Palms House - Sapa Retreat
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House Sapa Retreat
Eco Palms House
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat
Eco Palms House - Sapa Retreat Hotel
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House - Sapa Retreat Hotel Sa Pa

Frequently asked questions

Does Eco Palms House - Sapa Retreat offer free cancellation for a full refund?

Yes, Eco Palms House - Sapa Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Eco Palms House - Sapa Retreat?

Yes, there's an outdoor pool.

Are pets allowed at Eco Palms House - Sapa Retreat?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Eco Palms House - Sapa Retreat?

Yes, there's free self parking.

Is airport shuttle service offered by Eco Palms House - Sapa Retreat?

Yes, an airport shuttle is available from 6:30 AM to 9:30 PM on request. The charge is VND 5576000 per vehicle one-way.

What are the check-in and check-out times at Eco Palms House - Sapa Retreat?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.

What is there to do at Eco Palms House - Sapa Retreat and nearby?

Onsite recreation at Eco Palms House - Sapa Retreat includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Eco Palms House - Sapa Retreat also has spa services and a picnic area, as well as a garden.

Are there restaurants at or near Eco Palms House - Sapa Retreat?

Yes, there's an onsite restaurant.

Does Eco Palms House - Sapa Retreat have any outdoor private spaces?

Yes, every room features a balcony and a yard.

Eco Palms House - Sapa Retreat Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Quiet and comfortable.
We arrived very early in sapa and they had a huge lobby area to relax and wait for our check in. It’s a family run business all the staff was very friendly and helpful. Food served for breakfast is amazing and their ala carte dinner is very good especially the hot plate beef. The room is cozy and comfortable with an amazing view and there is a heated blanket, room is true to the pictures they posted. You got to be patient with their hot water for shower though. You can just liaise with the staff if you want a tour. They have various packages to choose from. Overall an amazing experience to get away from the busy city life. To me it’s considered to be a bit pricey for Vietnam.
Samantha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful views. Superb friendly staff.
Edward, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A beautiful oasis with manicured gardens and an incredible view. It was a fun experience to stay in bungalows. The stuff were most welcoming and attentive. We didn’t want to leave!
kristine, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our stay was amazing! Some key highlights: - staff was very helpful, kind, and welcoming the moment we arrived - we got upgraded to a “romantic bungalow” - free of charge! Room was very clean and perfect amount of space to relax - the restaurant in eco palms is delicious and very reasonably priced. We had delicious breakfast and dinner there every morning/night - amazing view of sapa right from our bungalow’s balcony - Yuli the hotel dog is super cute and friendly with guests :)
Cameryn, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

behnam, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful view. Definitely stay here if you prefer the quiet peaceful view and don’t mind the short drive to Sapa town and some bugs
Quyen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stunning Views, Stunning Service
We stayed at Eco Palms House Retreat for 3 nights and we wish we could have stayed for more. This place is so peaceful, welcoming and homely and boasts some of the most stunning views we have ever seen - mountains with lush green rice paddies etched into the slopes. Photos can never do it justice, you simply have to see it with your own eyes to appreciate its magnificence. We spent hours in the pristine pool just looking out at the scenery and were mesmerised by its beauty. Not only does it have breathtaking views, but the staff are exceptional and do everything they can to make you feel welcome and looked after. Our host Nam is a wonderfully positive, happy person who always welcomed us each time he saw us and remembered our names, which we thought was a lovely touch. The service from all the staff was always of a high standard and the food here is delicious and reasonably priced. Location wise, it is around 10-15 minutes outside the busy Sapa town centre and this allowed us to fully relax in a quiet, tranquil space away from the noisy town. To top off our experience, the owners invited my wife and I to join them for a wonderful family dinner on our last night - they made us a traditional table-top hotpot and we enjoyed chatting to them about their past, present and future plans. They are such lovely people and we felt very privileged to be asked to join them for their meal. Everything about our stay was perfection and we couldn't have asked for a more enjoyable stay.
Balwinder, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful scenery
Helen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

A beautiful, inviting and comfortable family-run hotel with gorgeous views. A spot of quiet tranquility in the bustle of Vietnam. The place is inviting, spotless and utterly soothing. Staff and owners are friendly and attentive. Food is delicious. I didn’t want to leave. You stay in a traditional bamboo/mud small house, but very luxurious with a lovely view and the bathroom is picture worthy. Don’t miss if you visit Sapa. They will arrange day trips- we went to Bac Ha market for the day and just the drive through the mountains is worth it. The market is sprawling and fun. We went on trek by ourselves to local villages and like that very much. Very easy to access.
Erin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We had the most amazing time at Eco Palms House! This boutique hotel is so beautiful and unique and we were warmly welcomed and taken care of by all the staff. This is the best service we have ever received at a hotel. You can tell that the owners who created this place and the staff they gave chosen are all passionate about what they do. They have truly made this a special place. They made and served the most delicious meals, cocktails and coffees and added small touches like the welcome tea with cookies and hot towel to serving nuts with the drinks and cookies with the coffees. Now to talk about the grounds of the hotel. It’s a very small and private location with the most beautiful views and garden. It’s like having your own personal botanical garden. I have never seen so many beautiful succulents and plants. The views of the sapa hills and rice fields are breathtaking and you have the views from everywhere on the grounds from the infinity pool, the restaurant and all the rooms. We stayed in the romantic bungalow which I think is the most secluded with the best views. The location is outside of Sapa town which is great to get away from the hustle and bustle but you are still able to take a walk down the street to take in more views and a local store nearby. Thank you so much to ALL the staff at Eco Palms House for making our trip to Sapa unforgettable ♥️
Nicole, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

My friend and I had the best time here! The property is beautiful, with great views and landscaping. We enjoyed spending time at the pool and the overlook. We ate most of our meals here, and found that the quality and price were great compared to nearby restaurants. What really sets this resort apart is the phenomenal service from our very first day! Nam remembered our names from our first night and gave us lots of insight into the surrounding areas. All of the staff were very hospitable and welcoming, and we genuinely enjoyed getting to know everyone! Will miss this resort and hope to be back soon :)
Jennifer, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff goes above and beyond to make your stay comfortable. The dog, Julie, that everyone is talking about is adorable and makes your time at the lodge full of cuddles. The rooms are rustic with an amazing view. We were there at a time when it was freezing, they gave us a space heater and heating blanket we stayed very warm. The only piece I would advise is that the beds are on the floor. When I originally booked this trip I wasn’t sure my in-laws would be joining. It was difficult for them to get in and out of the bed, but other than that it was a great place to stay. We had an amazing time.
Bridget, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Echo palm house has very nice view and good service of staffs.
YOUNG, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The place was very nice. It was great to be able to wake up and look over the rice fields. The staff were super friendly and would help you with anything you needed.
Cooper, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eco palms stay!
Serene location! Absolutely quiet! The staffs are super friendly! Great place overall!
SATHEESH, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Serenity in Eco Palms House
The view is excellent and allows you to escape from the urban busy life, since there is no Air-con, no TV and no telephone inside the room, you are out of touch by the modern annoyances. The food in Eco Palms House is good with excellent heart-warming service from the enthusiastic staff Nam, and of course, you don't want to miss a lovely little dog called Julie.
Yiu Kwong Sillie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I cannot say enough good things about this fantastic retreat. After a very long drive in the dark and the rain, we were a little concerned as we kept on the road 15 minutes out of Sapa. Then behind a nondescript door in a plain rock wall, we found a true paradise in the Eco Palms House. One first notices the beautifully landscape grounds with koi ponds, lillies, and waterfalls. We then were met by Nam who took such good care of us during our stay. Our breakfasts were fantastic, our comfortable cottage had an amazing view right at the top of a terraced rice field and we could get on trekking paths into the valley just out the front door. If you prefe The pool is also overlooks the fields and valley below. I think our favorite part of the trip was our invitation to dinner with the owner Hien, where we enjoyed a fantastic hot pot meal of locally sourced meat and produce with some home brewed rice wine and great conversation. Any time I return to the Sa Pa area, I'd happily skip the main town and get to this very special place!
Brian, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

ann, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend…5* in every way!Stunning location with wonderful staff. Each bungalow perfect, very clean with beautiful views. Hard to beat view from infinity pool! Service and food excellent. Massage best ever…highly recommend!
Alison, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Well maintained property. Very eco friendly. Food was excellent. The staff were the best we come across in North Vietnam. Very friendly, helpful and accommodating with prompt service. Also helped us with other accommodation nearby as we wanted to stay longer but their last room has just been taken. Very pleased we found it! Recommend.
Glenn, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

ALICE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing View, Wonderful Host! Will be back again!
Best hotel stay we had throughout our Vietnam Trip! Eco Palms House is one of the prettiest hotel we stayed in and we absolutely love the hospitality of the hosts! Very cosy room, splendid view and it was just a great place where we would relax in. Compared to city center area, this is definitely the better getaway choice to enjoy the beauty of Sapa. Definitely coming back again if I am visiting Sa Pa again.
Jean, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great stay at Eco Palms. Just outside the town, much less hustle and bustle. Pool was fantastic and the service from Nam and the team was great. They upgraded our room and the view was fantastic looking over the valley. Definitely worth staying here!
Alexander, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tran, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing view of the valley.
Amazing view of the valley, we missed the golden rice fields due to early havest. I think mid August is the best time for that. Overall, being a part of nature this is a place to be.
Tri, 2-night trip
Verified Hotels.com guest review