No greeting on arrival, officious signs and focussed upon money, getting stuff done they wanted, not interested in questions or answering them, so attitude of some staff unhelpful. Probably understaffed at reception to be fair - and a 'You're done' when settling up - no asking if/how we enjoyed our stay 'thank you, come again' or any polite word at all (a different member of staff too).
Signs are very much in the vein of covering their backs and we don't take any responsibility, rather than a co-operative suggestion. Eg - 'towels will not be replaced, if you leave them on the floor they will stay wet' etc. Other places manage to communicate without it sounding like a correctional facility!
Breakfast not great - orange juice is considered an alternative to tea/coffee, not as well. No buffet style to help yourself to cereal etc at first, so staff have to bring everything and are consequently too busy and you end up waiting ages for things...Others at the table next to ours were not at all happy either and left their breakfasts for whatever reason.
Odd layout means byzantine corridors and no explanation as to how to get where you need to go....
