The manager, Jenny, and her staff were GREAT! The rooms was nice. Any requests that I made were immediately accommodated. The ONLY problem was that there was a slight difference between what was charged vs. what was quoted on Travelocity (only $7 more). It was because the hotel was quoting a lower currency conversion rate than what the actual real time market currency conversion rate was, according to xe.com. But I let it go because Jenny and her staff were sooo great! They even helped me with my spanish, without laughing! lol