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The Westin Cozumel

4.5 star property
Cozumel beachfront resort with spa and outdoor pool

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Photo gallery for The Westin Cozumel

On the beach, scuba diving, snorkeling
Exterior detail
On the beach, scuba diving, snorkeling
Premium bedding, in-room safe, desk, blackout drapes
Outdoor treatment areas, sauna, steam room, body treatments, body wraps
The Westin Cozumel, a luxury family-friendly resort near Punta Langosta Pier, offers an unbeatable beachfront experience. Enjoy scuba diving and snorkeling or relax by the poolside bar while taking in breathtaking views of the ocean. The helpful staff has left a lasting impression on previous guests who appreciate the garden playground and two on-site restaurants serving local cuisine.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Non-smoking
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Private bathroom
The current price is ₩218,817
₩276,130 total
includes taxes & fees
Mar 27 - Mar 28

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 2 Queen Beds, Non Smoking, Balcony

Classic Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 105 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 82 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 122 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Ocean View

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Ocean View

Junior Suite, 1 Bedroom, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Bedroom, Ocean View

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Beach/ocean view

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Ocean View

Classic Room, 1 King Bed, Non Smoking, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
Private bathroom
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Presidente Cozumel Resort Spa by IHG

  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.4 out of 10, Exceptional, (1007)
InterContinental Presidente Cozumel Resort Spa by IHG
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About the neighborhood

Map
Carretera Costera Norte Km. 4.8, Cozumel, QROO

What's nearby

  • Cozumel Maritime Terminal - 6 min drive - 4.9 km
  • Benito Juarez Park - 6 min drive - 5.4 km
  • Punta Langosta Pier - 6 min drive - 5.6 km
  • San Miguel Church - 7 min drive - 5.6 km
  • Chankanaab National Park - 15 min drive - 14.0 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Islands Beach Club - ‬6 min walk
  • ‪Marimex - ‬8 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬7 min walk
  • ‪Tequila Beach Club Cozumel - ‬15 min walk

About this property

The Westin Cozumel

At The Westin Cozumel, you'll have access to onsite scuba diving and snorkeling. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Cuzamil, one of 2 restaurants, serves local and international cuisine and is open for dinner. Other highlights at this luxurious resort include 2 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.

All inclusive

All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 152 units
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Scuba diving
  • Snorkeling

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hand-held showerheads
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Toilet grab bar height (inches): 20
  • Transfer shower
  • Lever door handles
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 43-inch LED TV

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Zazil has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Cuzamil - This restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Las Gaviotas - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Snack - This poolside bar serves light fare only. Open daily.
El Cielo - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #5 - lobby lounge.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 4 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

Frequently asked questions

Does The Westin Cozumel offer free cancellation for a full refund?

Yes, The Westin Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Westin Cozumel?

Yes, there's an outdoor pool.

Are pets allowed at The Westin Cozumel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.

Is parking offered on site at The Westin Cozumel?

Yes, there's free self parking.

What are the check-in and check-out times at The Westin Cozumel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Westin Cozumel and nearby?

Have fun with onsite activities like snorkeling and scuba diving. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Westin Cozumel also has 2 bars and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near The Westin Cozumel?

Yes, there are 2 onsite restaurants, featuring alfresco dining and local and international cuisine.

What's the area around The Westin Cozumel like?

The Westin Cozumel is in Zona Hotelera Norte. Popular attractions include Cozumel Maritime Terminal, which is 6 minutes away by car.

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The Westin Cozumel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Stay!!
This was a great day. I will definitely be back to revisit. Look forward to next year staying at this hotel.
Azraa, 4-night trip

10/10 Exceptional

Nice hotel with amazing rooms and friendly service
Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.
Ignacio, 4-night trip

10/10 Exceptional

This was an excellent hotel!
Jose, 2-night trip

10/10 Exceptional

The Westin was an absolute dream vacation. The staff are wonderful and helpful. The food is amazing. The beach is gorgeous, while it is small it has the best snorkeling.
cara, 6-night trip

10/10 Exceptional

Great time quiet and relaxing
Bridget, 4-night trip

8/10 Very good

Beautiful and clean place!!
Veronica, 4-night trip

10/10 Exceptional

Great property!
Joseph, 8-night trip

10/10 Exceptional

Nice stay at the Westin Cozumel for a week for my second visit to the island. The hotel staff are very friendly and the amenities are updated and clean. I love the two pools. The oceanfront dining area is very relaxing!
Xinyi, 7-night trip

10/10 Exceptional

Absolutely wonderful! For an all-inclusive – they had a fantastic, personal touch, and great dining options! Wonderful service from friendly staff, and plenty of amenities to fill your time!
Joshua Lane, 3-night trip

8/10 Very good

Nice hotel, with its own private cove and beach with good snorkeling just off the beach. Nice pool too and the fine dining restaurant seemed good, though we only ate there once. The free breakfast option is a pretty good choice, with the restaurant for that right on the water. Nice rooms that all face the ocean. Would definitely stay here again.
David, 3-night trip

10/10 Exceptional

Great place to stay
Kevin, 7-night trip

4/10 Fair

Rooms nice and clean. Only one Restaurant open at a time.
Scott D, 4-night trip

10/10 Exceptional

Westin Cozumel we will be back!
We completely enjoyed our stay at the Westin Cozumel! The room was very comfortable and the view of the water from our 9th floor balcony was fabulous! The grounds and beach were lovely. We enjoyed both pools and there were plenty of lawnchairs. The service around the hotel was fantastic, everyone was happy helpful and accomodating! Shout out to Randy and Maria - such great staff! We plan to return soon.
Tammy, 10-night trip

10/10 Exceptional

We loved the staff friendlyness and the beautiful beach.
ROSALBA, 7-night trip

10/10 Exceptional

We enjoyed our stay at the hotel. The hotel, restaurant, and beach area were well maintained, safe, and felt like a home away from home. While small in size compared to the other resorts, it won us over by the friendliness of the staff, convenience of activities, and dining experiences. Most enjoyable was their little beach/cove area that offered a relaxing soak in the warm waters and chance snorkel close to land. While at the beach Alex C. and his co-workers took great care of us! We added the all-inclusive option to our reservation and really enjoyed the benefits. Dining options included two sit down restaurants, pool snack bars, and room service.
Jeffery, 6-night trip

8/10 Very good

Not really a place for someone taking a solo trip unless they just want peace and quiet. More for like someone taking a honeymoon or a couples trip. Not really a place for a group of young friends wanting to party.Not enough activities or food options.
Brittany, 2-night trip

8/10 Very good

The staff was amazing and helpful. The room was large and comfortable. However the dinner options were limited for all inclusive we ended up eating dinner else where every night. The two Lobster houses across the street from hotel are amazing best meals we had. The pool and the beach area are great.
Kawri, 5-night trip

6/10 Good

The sewer smell ruined it for me. Really out of control in the facility.
Melissa, 3-night trip

10/10 Exceptional

The staff was great, especially Vicky! Rooms are nice. Areas were clean, food was good to great! Pool area needs a little masonry work but overall not bad!
Glenn, 6-night trip

10/10 Exceptional

Did not like that going into ocean is difficult. Big rocks little sand.
Ann Marie, 5-night trip

10/10 Exceptional

We really loved our stay. The staff were very nice and always spoke when they saw you. The rooms and grounds were very clean.
Libbie, 7-night trip

10/10 Exceptional

Amazing stay
Elizabeth Catherine, 7-night trip

10/10 Exceptional

Lovely staff and beautiful well kept property
John, 1-night trip

2/10 Poor

When we arrive the lady in the counter with a skull butterfly tattoo on her neck did not acknowledge us and keep talking to coworkers or on the phone. Untill a person behind the reception notice this and help us.
Martin, 1-night trip

10/10 Exceptional

Super friendly staff, they were very receptive to our needs. In addition we had farewell cake in the last meal at the restaurant. You can't go wrong with this one.
Herlindo, 4-night trip