You'll have the entire home to yourself and will only share it with other guests in your party.
Phoenix Chalets
Placing you just steps from Hakuba Valley Ski Area, Phoenix Chalets features a free ski shuttle. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the restaurant is a nice spot to grab a bite to eat. Homes feature bonuses like kitchens and washers/dryers, along with balconies and deep soaking tubs. Skiers will appreciate access to ski storage.
Languages
English, Japanese
At a glance
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 33 lbs per pet)*
Service animals welcome
Food and water bowls available
Property amenities
Ski
Close to a ski area, ski runs, and ski lifts
Snowboarding, skiing lessons, and ski equipment rental shops nearby
Free ski shuttle
Ski storage
Ski shuttle nearby
Internet
Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Free train station pick-up shuttle from 7:00 AM - 10:00 PM
Train station shuttle on request, at scheduled times
Free ski shuttle
Car not required
Family friendly
Children stay free (see details)
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Oven
Dishwasher
Espresso maker
Toaster oven
Coffee/tea maker
Mixer
Dining
Full breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 3500 for adults and JPY 1750 for children
1 restaurant
1 bar
Bedrooms
Bed sheets provided
Bathrooms
Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Slippers
Bidet
Towels provided
Living spaces
Living room
Entertainment
0-inch Smart TV with digital service
Netflix
Outdoor areas
Balcony
Terrace
Laundry
Washer/dryer
Laundry facilities
Laundry detergent
Comfort
Air conditioning
Ceiling fan
Heating
Pets
Service animals exempt from fees
Pet friendly
JPY 25000 per pet per stay
1 total (up to 33 lbs per pet)
Welcoming dogs only
Food and water bowls are available
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevators
Soundproofing
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Multilingual staff
Local maps
Window screens
Guidebooks/recommendations
Iron/ironing board
Phone
Luggage storage
Safe at front desk
Things to do
Hiking/biking trails nearby
Snowmobiling nearby
Snowshoeing nearby
Fishing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
10 rooms
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 1750 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of JPY 25000 per pet, per stay
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Long-term renters welcome.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Phoenix Chalets House Hakuba
Phoenix Chalets House
Phoenix Chalets Hakuba
Phoenix Chalets Hakuba
Phoenix Chalets Private vacation home
Phoenix Chalets Private vacation home Hakuba
Frequently asked questions
Are pets allowed at Phoenix Chalets?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of JPY 25000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Phoenix Chalets?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Phoenix Chalets?
Check-in start time: 4 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Phoenix Chalets and nearby?
During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for fishing and hiking.
Are there restaurants at or near Phoenix Chalets?
Yes, there's an onsite restaurant.
Does Phoenix Chalets have private spa tubs?
Yes, this property has a deep soaking bathtub.
Does Phoenix Chalets have a kitchen or kitchenette?
Yes, there is a kitchen which also includes an espresso maker, a toaster oven, and a mixer.
Does Phoenix Chalets have any outdoor private spaces?
Yes, this property features a balcony.
What's the area around Phoenix Chalets like?
Phoenix Chalets is a short 1-minute walk from Hakuba Valley Ski Area and 10 minutes' walk from Hakuba Happo-One Ski Area.
Phoenix Chalets Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window