Very clean, great breakfast, awkward service, lousy wifi. Most people will find this place a great stay. I just found certain things strange...but probably a one-off thing. First, while arriving for check-in, before even asking who I was, I was told that they were full up and not accepting anyone. I had made a fully paid reservation with Hotels.com a few days prior. That awkwardness got straightened out, of course. And then, stranger still, after my last breakfast before checking out I was thanking the lady who had been serving me breakfast the last 7 days (I was leaving in a few minutes) and she asked me if I had paid for my room. I was taken aback by the oddity of the question and who it was coming from.......odd behavior. Tip: Google Maps Ubud before you arrive and download the map offline and use it to find Eden House. Eden House is well off any of the main thoroughfares so it's difficult to find. Trust the map.