I was only staying one night, but was felt to feel very welcome. Owners were happy to arrange a pickup from the airport. The guest house itself is in a quiet area outside central Durban, Which, for me, was the ideal location.my room was very comfortable and beautifully decorated. There was a good choicE for breakfast , and the cooked option that I had was delicious. All in all, whether you are on business or on holiday, I would heartily recommend the Bentley