6/10 Good
Oct 9, 2023
This is a beautiful hotel and has always been one of my favorite places to stay. Unfortunately this time the music was so load at night one evening that we couldn’t sleep and when we notified the whatsapp chat number of the noice and that we couldn’t sleep. We never got a response nor an apology. The loud music lasted till 12:30 and our room was located right in front on the restaurant and it was as if the music was being played in our room. It was an overall disappointment in lack of customer service.
serran
serran, 2-night trip
Verified Hotels.com guest review