This is the worst hotel experience of my life. I wonโt go into too much detail. The fact that was the staff (named Ms. Wamipa) was angry and yelled at their customer. She was particularly very rude. I've visited in countless hotels in my life as travelled a lot. But Iโve never encountered a hotel where the staff screams at customers in anger. If you donโt want your trip messed up, be wise to choose another hotel that warmly welcomes travelers.