We only meet the reception staff and he was very nice and pleasant to speak to and he was very helpful. Unfortunately on entering our room there was no electric which was rectified immediately. The room was not clean, there was a hairbrush left beside the bed, dust everywhere and inside wardrobe, kettle had black bits in, mirrors were smeared, toilet was ok but toilet brush was covered in toilet paper, the headboard was not attached to bed, water pressure was very poor unable to have shower and bath plug had to be padded out with wipe as it leaked, bath panel was loose. Overall very poor cleanliness luckily we took some disinfectant wipes and had to use them.