See all properties

Wyndham Alltra Cancun All Inclusive Resort

4.0 star property
All-inclusive beachfront property with free water park, near La Isla Shopping Mall

요금을 확인할 날짜 선택

Photo gallery for Wyndham Alltra Cancun All Inclusive Resort

Premium bedding, free minibar, in-room safe, blackout drapes
Terrace/patio
View from room
Aerial view
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Air conditioning
  • Laundry facilities
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 6 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach cabanas
  • Beach sun loungers
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
The current price is ₩570,030
₩570,030 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Premium Room, 2 Double Beds, Lagoon View

View from room

Premium Room, 2 Double Beds, Lagoon View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Lagoon View

Premium bedding, free minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed, Lagoon View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Master)

Premium bedding, free minibar, in-room safe, blackout drapes

Suite, 1 Bedroom (Master)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
  • 60 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master)

Premium bedding, free minibar, in-room safe, blackout drapes

Suite, 1 Bedroom, Ocean View (Master)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Premium bedding, free minibar, in-room safe, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds, Beachfront (Walk Out)

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 2 Double Beds, Beachfront (Walk Out)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Beachfront (Walk Out)

View from room

Junior Room, 1 King Bed, Beachfront (Walk Out)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 39.7 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, blackout drapes

Premium Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, free minibar, in-room safe, blackout drapes

Premium Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Premium bedding, free minibar, in-room safe, blackout drapes

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
  • 127 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, free minibar, in-room safe, blackout drapes

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, Multiple Beds (Family)

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, Multiple Beds (Family)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

View all photos for Junior Room, 2 Double Beds, Ocean View

View from room

Junior Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Oceanfront

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds, Oceanfront

View from room

Junior Room, 2 Double Beds, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 2 Double Beds

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Blackout drapes/curtains
Sofa bed
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Plasma TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Fiesta Americana Condesa Cancun All Inclusive

  • Pool
  • Spa
  • Pet friendly
  • Free parking
8.8 out of 10, Excellent, (3590)
The price is ₩549,146
₩677,301 total
includes taxes & fees
Feb 27 - Feb 28
Fiesta Americana Condesa Cancun All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500

What's nearby

  • Chac Mool Beach - 15 min walk
  • La Isla Shopping Mall - 18 min walk
  • Forum Beach - 2 min drive
  • Cancun Convention Center - 2 min drive
  • Gaviota Azul Beach - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Tulum Intl. Airport (TQO) - 152 min drive

Restaurants

  • ‪Snack Grand Park - ‬6 min walk
  • ‪El Mirador - ‬7 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Bubba Gump Shrimp Co. - ‬4 min walk
  • ‪Café Solé - ‬6 min walk

About this property

Wyndham Alltra Cancun All Inclusive Resort

At Wyndham Alltra Cancun All Inclusive Resort, you can spend time at the beach enjoying cabanas, volleyball, and beachside drinks, plus you'll be just a 5-minute drive from La Isla Shopping Mall. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, hydrotherapy, and reflexology. Dining choices include 7 restaurants and the 6 bars/lounges are great places to grab a cold drink. A free kid's club, a poolside bar, and a fitness center are other highlights at this all-inclusive property. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 458 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Due to renovations, the children's waterslide will be closed until February 15, 2025.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 7 restaurants
  • 6 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Baby bath

What to do

  • On the beach
  • Beach volleyball
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Conference space (5726 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Free water park
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 55-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

Casa de Rosa - Onsite restaurant.
Viaggio - Onsite restaurant. Open daily.
Ventanas - This buffet restaurant overlooks the ocean. Open daily.
Azul - This restaurant overlooks the ocean. Open daily.
At Sunset - Onsite restaurant. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Wyndham Alltra Cancun All Inclusive Resort offer free cancellation for a full refund?

Yes, Wyndham Alltra Cancun All Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Wyndham Alltra Cancun All Inclusive Resort?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Wyndham Alltra Cancun All Inclusive Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Wyndham Alltra Cancun All Inclusive Resort?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Wyndham Alltra Cancun All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Wyndham Alltra Cancun All Inclusive Resort?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (13-min drive) and Dubai Palace Casino (14-min drive) are both nearby.

What is there to do at Wyndham Alltra Cancun All Inclusive Resort and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Wyndham Alltra Cancun All Inclusive Resort also has 6 bars, a waterslide, and a sauna, as well as a steam room, beach cabanas, and an arcade.

Are there restaurants at or near Wyndham Alltra Cancun All Inclusive Resort?

Yes, there are 7 onsite restaurants, featuring ocean views.

Does Wyndham Alltra Cancun All Inclusive Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Wyndham Alltra Cancun All Inclusive Resort like?

Wyndham Alltra Cancun All Inclusive Resort is a short 18-minute walk from La Isla Shopping Mall and 15 minutes' walk from Chac Mool Beach. Travelers give top marks for the property's prime location.

Wyndham Alltra Cancun All Inclusive Resort Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Fernanda, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The search is over - stay here!
First time staying at an all-inclusive and I believe Wyndham Alltra set the bar high! We were treated like royalty. The staff work hard to ensure rooms, restaurants, beaches, pools, etc are prestine! They were attentive to our every need and were eager to always make sure we had fresh towels, a drink in our hand, etc. I will mention - beware that you will be asked 10+ times a day if you want an expensive massage, even by the same person. I wish that instead they would let people approach them and request this service if they’d like :)
Nicole, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great family hotel!!
We do Mexico resorts often, so I always like trying new places. I booked this as the reviews were great for families. It really was. We loved our stay. We came here immediately after staying in a new 5 star resort. We would easily chose this one. Great food and drinks - Unlimited shrimp was awesome Excellent Service and very friendly staff Beach was awesome! Clear water, soft sand It's not a new property by any means but it has charm. Get the Oceanfront room. You are on and off the beach in seconds.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

William, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Cancun overall!!
This was a great stay. This was the best food I had at an all-inclusive resort. Lots of times at all-inclusive, the food is bland and sub-par but all the restaurants were delicious. Even the buffet was impressive. The volleyball and water aerobics during the day were fun. The drinks in the bars were overly sweet and would like to see them use real fruits rather than sugar juices. A negative was the lack of entertainment. In the evening they had 1 show from 8-9 and we always missed it due to still dinning for dinner. I wish that was later or they had more shows. In the bar area, they had a singer nightly however they weren't very good. I suggest having Karaoke or an actual band. I also wish they had a hot tub in the main pool area. They had a hidden hot tub but you had to reserve it ahead of time which is weird.
Hadar, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kathryn, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great but needs maintenance
Our holiday was amazing. The staff always went above and beyond, were super friendly and helpful. I can't say enough good things about them. Really. The food was great and the restaurants always did their best to help us with a picky 3-year old. As good as all the restaurants were, the Mexican one was the best followed by the Italian. The Asian one could be better, it wasn't bad by any means, just not as good as the others. My only complaint about our stay was the condition of the facility. It is clear to me that there are many years of deferred maintenance that needs to be done. Like many hotels, they have spent their money on the lobby (which is very nice) and not the rooms or the other facilities. In defense it does appear that at least they are painting it. But the following things weren't great: 1. Children's area the water slide has been out of use probably for years. It was closed 3 years ago when we were last there and it still was. 2. Pools need to be re-grouted as there are spots that are discolored or it is missing 3. Room balcony plant boxes are full of dead plants and it appears they have been for a long time - just remove them if it is too much work to maintain them (and I imagine it is) 4. Room balcony has pealing plastic film on the glass wall. It really ruins the view when sitting down 5. General maintenance of the room, while it was done it simply wasn't done that well. For the price we paid, the facility should be as good as the staff and food.
Andrew, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JEONGSIK, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

melissa, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lúcio, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Low value for money
Hotel experience was mediocre. While service was good, we felt that value for money was very low. Main problems were: Long waits for dinner. We had waited 20 min to just get on a waiting list! (easily solvable with a digital app) and then waited an hour or more for a table. If we could do this in an app instead of waisting valuable vacation time experience would have improved. Buffet: While it had many options including vegetarian, the morning pastries and bread buns were inedible - dry as rock. And the deserts, while looked good, tasted all the same and mediocre at best. Hotel in general was very bare. No decor, not greenery. There was a planter with dead weeds in our balcony overlooking the beach... just felt very inhospitable in general. Warning: laguna-looking rooms (the back of the hotel) were overlooking the main road, and is noisy (we upgraded after one night). So, again, just felt like much lower value than what we paid. We will avoid Wyndham after this trip.
7-night family trip
Verified Hotels.com guest review

2/10 Poor

Steven, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Swetha, 1-night trip
Verified Hotels.com guest review

6/10 Good

okhwa, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Mangesh, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Cheolhee, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice stay, staff very nice and attentive. Food was pretty good. Needs more adult activities just even a live DJ for a few hours a day. Very family oriented hotel.
Latoya, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Preciosa estancia
Excelente servicio! Muy limpio, camas muy cómodas. Comida de gran calidad.
Rocio, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Masayuki, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melinda, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Service
We had an amazing stay at the property!
Robert, 8-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Excellent service, needs a few tweaks
Overall good food. Excellent service. ALL staff has an eye for excellence in service. Beautiful beach and good drinks. Kids club was very fun for our 5 year old. Room was comfortable and clean but the bathroom is in need of a lil upgrade- the tiles are looking tired and gives an impression of not being too clean. My other complaint is the desserts throughout (from the coffee shop to the restaurants) are very, very bad. They should really change some dessert providers. There’s only two pools which seems insufficient and was particularly disappointed their main castle slides were closed due to remodeling but they didn’t communicate it or offered something in return. That was the main reason we chose that hotel.
Juan F, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Bonnie, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Estadia maravilhosa! Funcionários amáveis e eficientes. Super indico o hotel. O único contratempo foi a recepcionista do restaurante azul que foi extremamente grossa e ineficiente com minha família por duas vezes.
Rosane, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel medio
Hotel médio, comida é média, bebidas deixam a desejar, mas o principal ponto fraco é a disponibilidade de cadeiras nas piscinas e praia. O hotel coloca muitas cadeiras e barracas para aluguel e se você não chegar muito cedo, não tem onde sentar. Não é a experiência desejada num all-inclusive, em termos de conforto na piscina e praia, bebida e comida, nessa ordem. Por outro lado, os quartos são bons.
Antonio, 6-night family trip
Verified Hotels.com guest review