See all properties

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
Luxury beachfront property with free water park, near Cabeza de Toro Beach

요금을 확인할 날짜 선택

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Lobby
Restaurant
Terrace/patio
Lobby
Serenade Punta Cana Beach & Spa Resort - All Inclusive, is a tropical haven where you can unwind with a private beach, swim-up bars, and rejuvenating spa treatments. Enjoy the sun-kissed days with yoga classes or try your hand at beach volleyball; as the evening falls enjoy concerts and live shows.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Free breakfast
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and 2 poolside bars
  • 2 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, desk, blackout drapes

Premium Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, foosball

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, foosball

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, foosball

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 98 sq m
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, foosball

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, foosball

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 98 sq m
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, foosball

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Bathrobes
  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

View all photos for Quadruple Room Luxury With Garden View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Luxury With Garden View

Minibar, in-room safe, desk, blackout drapes

Double Room Luxury With Garden View

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Room Luxury

Minibar, in-room safe, desk, blackout drapes

Room Luxury

  • Sleeps 1
  • 1 Full Bed(s)

View all photos for Family Suite -5 Guests- Master With Pool View

Minibar, in-room safe, desk, blackout drapes

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Suite Luxury

  • Sleeps 6
  • 1 Twin Sofa Bed(s) and 2 King Bed(s)

View all photos for Quadruple Room Luxury With Pool View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room Luxury With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Triple Room Luxury

Minibar, in-room safe, desk, blackout drapes

Triple Room Luxury

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Triple Suite Master With Pool View

Minibar, in-room safe, desk, blackout drapes

Triple Suite Master With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Quadruple Suite Master With Pool View

Minibar, in-room safe, desk, blackout drapes

Quadruple Suite Master With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Quadruple Room Luxury With Garden View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Luxury With Private Pool

Minibar, in-room safe, desk, blackout drapes

Double Room Luxury With Private Pool

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Triple Room Luxury With Garden View

Minibar, in-room safe, desk, blackout drapes

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Quadruple Room Luxury With Private Pool

Minibar, in-room safe, desk, blackout drapes

Quadruple Room Luxury With Private Pool

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Triple Room Luxury With Pool View

Minibar, in-room safe, desk, blackout drapes

Triple Room Luxury With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Family Suite -5 Guests- Master With Pool View

Minibar, in-room safe, desk, blackout drapes

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

View all photos for Triple Room Luxury With Garden View

Minibar, in-room safe, desk, blackout drapes

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Double Suite Master With Pool View

Minibar, in-room safe, desk, blackout drapes

Double Suite Master With Pool View

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Room Luxury With Garden View

Minibar, in-room safe, desk, blackout drapes

Room Luxury With Garden View

  • Sleeps 1
  • 2 Full Bed(s)

Similar properties

On the beach, white sand, beach bar

Serenade All Suites - Adults Only Resort

  • Pool
  • Spa
  • Pet friendly
  • Free parking
8.8 out of 10, Excellent, (2339)
The price is ₩808,782
₩954,364 total
includes taxes & fees
Feb 26 - Feb 27
Serenade All Suites - Adults Only Resort
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000

What's nearby

  • Catalonia Caribe Golf Club - 17 min walk
  • Dolphin Explorer - 18 min walk
  • Cabeza de Toro Beach - 20 min walk
  • Downtown Punta Cana - 11 min drive
  • Bavaro Beach - 21 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Bar El Palmeral - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Placing you just a 5-minute drive from Cabeza de Toro Beach, Serenade Punta Cana Beach & Spa Resort - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include 2 poolside bars, a fitness center, and a children's pool. Fellow travelers say great things about the helpful staff and family-friendly amenities.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 603 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Free water park access
  • Children's pool
  • Playground
  • Lifeguard on site

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Air hockey
  • Foosball
  • Table tennis

Working away

  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 8 buildings/towers
  • Built in 2020
  • Garden
  • Terrace
  • Communal living room
  • Fitness center
  • 3 outdoor pools
  • Free water park
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of DOP 6000 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:30 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive offer free cancellation for a full refund?

Yes, Serenade Punta Cana Beach & Spa Resort - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 6:30 PM.

Are pets allowed at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, dogs are welcome. There's a charge of DOP 6000 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

No, this property doesn't have a casino, but Casino Avalon Princess (17-min drive) is nearby.

What is there to do at Serenade Punta Cana Beach & Spa Resort - All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Serenade Punta Cana Beach & Spa Resort - All Inclusive also has 2 swim-up bars, 2 poolside bars, and a private beach, as well as a Turkish bath, an arcade, and a garden.

Are there restaurants at or near Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, there's an onsite restaurant, Buffet Principal.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Serenade Punta Cana Beach & Spa Resort - All Inclusive like?

Serenade Punta Cana Beach & Spa Resort - All Inclusive is a short 20-minute walk from Cabeza de Toro Beach and 12 minutes' walk from Bavaro Lagoon.

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very Good

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Shawn, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Kevin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Service
Service was not up to my expectations . Little to know servers at the pool.
Kevin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christian, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Janiel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Relax
My husband and I went for four nights and we had a lovely time we went with another couple. Unfortunately, the other couple had problems with their hot water, and the only complaint that we could come up with is that the food was not great. Other than that, it was excellent all the way around very very relaxing.
Cara, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty underwear in my bed run down; seaweed beach
The bed was never changed and a dirty pair of underwear was in the bed. I told the desk about this and they never sent the cleaners to change the bedding. Every restauant we wanted to go to was filled uo. You have to make dinner reservations days in advance and I was not informed of this before our arrival. The hotel is old and a little dirty. The breakfast buffet was not good. Its a long walk to the beach and the beach was full of seaweed. I have heard this is not a good beach area. I would never stay here again.
not my underwear this was under the covers beding never changed
dirty sheets so gross they never fixed it
1-night trip
Verified Hotels.com guest review

6/10 Good

Food was 7/10, room was 10/10, staff was very nice and service was amazing
Ashley, 4-night trip
Verified Hotels.com guest review

6/10 Good

Keep looking
Disappointing for an all-inclusive resort, definitely did not feel like a 5 stars. The most annoying thing was the fact you can only go to the restaurants 5 times, no matter how long your stay. And good luck booking them without agreeing to go through a selling session for hotel membership. There are better beaches in the region. I would not go back.
ivan, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quick 4 days stay
Great place everyone was a delight a lot of activities to do and shows at night. Good music from the dj in the club. Recommend to anyone to go. Will return to stay soon.
Martha, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

I have been robbed there. My case is not the only one case, there are a lot of guests who lost their money in a very veird circumstances. Rooms are dirty, very poor English knowledge of hotel stuff. The food is ok but only ok- not really Dominican, the fruits are sour and unripe- I expected by that location fruits would taste amazing and it is like that but not in this hotel. The waiters didn’t react on questions or forgot about my orders several times. Hotel which allows to robber their guest shouldn’t have 5 starts.
9-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Happy placer
Lo recomiendo más que todo si quieres paz y tranquilida para mi fue una experiencia súper más que todo lo que yo deseaba relaxing la comida súper la atención de supervisor Andrés y el maletero nata el súper quiero felicitarlos a todo el equipo de trabajo
yarlenis, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Boa estrutura
Os funcionários são amigáveis e gentis! Os ambientes são limpos e a comida boa ...
7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Stephanie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

really affordable and worth every penny by far one of the best hotels i’ve stayed in!!!
Monta, 1-night trip
Verified Expedia guest review

8/10 Very Good

Amazing property. Clean, most staff are very polite and helpful. Some staff at front lobby for check in and out seemed less than helpful. Food was decent. All restaurants you have to book at for food were tough to get into, even though most tables were free and unoccupied. Great experience and pools were awesome. Beach was amazing. Room was cleaned well everyday and staff on that side amazing. Beds comfy and rooms that overlooked the pool areas were great to chill on at night time overlooking the pools and ocean. Will go back for sure.
Barry, 8-night family trip
Verified Expedia guest review

8/10 Very Good

The lobby was very unique
Abigail Shani, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely beautiful
Rosely, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

N/A
Chanelle, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

The property is beautiful but there was a lot of work going on. We had a room with a pool that we could not use. Most of the wait staff was very unfriendly, no matter how much of a tip you left. Now not all of them but most of them. The best restaurant there was the Teriyaki Grill the food was cooked in front of you so you knew it was going to be hot and the chef was nice and very entertaining. The food at the buffet never changed it was the same thing every day and it was always cold. The pizza maker is the best person there and the busiest. He did a great job. The road to the resort were horrible nothing but wholes the poor drivers could barely go over 5 mph so their car would not drag or hit so hard your head hit the roof of the car. The trash on the road was a shame. There was so much trash and no one from the resorts would pick it up. I would never go back. Now that’s just my opinion.
Cynthia, 7-night family trip
Verified Expedia guest review

2/10 Poor

If I could give this ZERO stars I would. I have no words for this place. All I can say is it’s a waste of money a waste of time. For starters the first night we got there our room didn’t have ac it broke when we asked for someone to come fix it I had to bribe a worker to come. When I was told the ac I’d broke and there’s nothing they can do I had to beg for a new room. Someone from our groups room got flooded from their AC unit the first day and refused to change their room as well until they threatened to sue. You have to bribe the worker for anything. They refused to speak English and act they don’t understand so if you don’t know Spanish the staff won’t be nice to you simple like that. I’m American I am grateful to have learned Spanish as I am married to a Hispanic so after they saw I spoke Spanish they would respond to me like a human being. The food was cross contamination all 20 of us got sick to our stomach or had diarrhea or broke out in rashes all over our bodies from the uncleanliness. We had a pool room and the ceiling fell and no one cleaned it up. We were given bloody sheets and I called and called the office no one picked up. I spoke to someone but they never put it in writing so I couldn’t get compensated for that. 5 people from our group left the second day because of the terrible conditions. I feel robbed of my money my time my vacation. Terrible terrible terrible terrible. Never again.
Verified Expedia guest review

8/10 Very Good

We really liked evrything about the resort. The only issue we had was the food they didn’t have any halal options so we were limited to eating vegan options and seafood. And even with some vegan or seafood option they added wine and alcohol so we also couldn’t have that either. So the food we ate was basic noting for us.
OMAR, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Aleksandra, 5-night trip
Verified Expedia guest review

8/10 Very Good

Great service and great experience
Tabatha, 6-night family trip
Verified Expedia guest review

4/10 Fair

Property was clean
Elier, 7-night trip with friends
Verified Expedia guest review