Original reservation was for a specific cottage. One that we stayed in a year or so ago and loved. We received a call from the hotel telling us we couldn't have the requested cottage due to a customer extending his stay. We Rescheduled for a different date and a different cottage with the understanding that if there were any changes we would get the original cottage requested. Now to the room we got. It had no closet (Had to use shower curtain rod in the bathroom to hang clothes), no dresser, so we had to live out of our suitcase. No iron/ironing board{which it claimed to have) so we dealt with wrinkles. No hairdryers. No coffee the first day(missing piece to the coffee maker was found on day 2 in a small drawer in the TV stand) Bathroom window, although somewhat frosted was transparent enough to see through and had no window curtain resulting in NO privacy!!!T Therefore my wife and I could not take showers. The hot water from the sink was luke warm at best. The room had quite a few nail holes throughout, including the Bathroom. The room needed New curtains , paint job, and bedding. The TV Remote kept coming apart just by laying it down. I had to reassemble it many times. On a more positive note the people there,especially the maintenance man that went out of his way to ensure a ;pleasant stay. As far as returning for a third visit is doubtful at of now.