6/10 - 좋아요
2019년 9월 17일
Improved is required.
I stayed 4 nights in this hotel executive 3 bed room.
This hotel is generally well maintained and the restaurant and my room was always clean and tidy. The river view outside the window was especially good.
However, as it is a five-star hotel, improvement is needed. First, the photos of hotel.com are very different from the actual my room, so I contacted the front desk and changed the room the next day. However, the pictures on Hotel.com are mix of good pictures out of several rooms, which is still different from the actual room. Secondly, the hotel is far from the center, so there are regular shuttles, but reservations must be made in advance and the people using the shuttle are full. So we used a taxi mainly, but we returned to the hotel in the center was not easy. Finally, we pass front on the hotel at the out side, and the staff always busy and see their desk only. Most of us should be greeting first unlike many hotels we have experienced. Therefore, this hotel is very well maintained by building, restaurants, and rooms, but they are needed to improve in terms of service.
Tae sig
Tae sig 님, 4박 가족 여행
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