No lift provided on the street level and we walked up about 20 steps with two big suitcases and one small suitcase. Some hair found out on the floor nearby curtain, it seems like housekeeping not clean up properly.
At 10 am, we asked for hotel to booked a car from Amalfi to Napoli on our last day check out. A lady, no idea is a boss or staff? She said that she will book for us once confirmation is ok then WhatsApp us. However, no reply after 3 hours then we booked through another transportation provider.
While we returned to hotel around 1 pm, she bumped into us and confirmed booking was made. Again, we booked though another one. She was angry to us and it wasn’t our fault because she didn’t reply and WhatsApp us. Anyway, unpleasant stay in Amalfi this time and hotel is pricy. We are all the way from Australia to here and have a bad feelings this time in Italy.