2/10 - 별로예요
2018년 6월 26일
incompetent and negligent staffs.
I have booked by EXPEDIA. When I arrived at pm 9:00 with my wife and 6 year old daughter, they said they could't confirm my reservation and let me call to EXPEDIA.
They said no sorry and showed no empathy for us. I have no time to argue any more with anyody because my daughter was very sleppy and satarted being nervous. So We had to look for other hotel at the night.
After I at last entered to the new hotel and called to EXPEDIA, they said they called and confirmed the reservation with the hotel steff at that Moment. What happened?
The Management of this hotel is terrible. Never go there.
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