I was a solo female traveler, and I was sexually harassed by the hotel manager. He flirted me and kissed on my neck. Also, when he brought me the hotel room that I was gonna use during the trip, he asked if he could sleep in my room or come by the next night. I was so frightened and afraid to come back to the hotel after I went out for sight-seeing next day. When I claimed my situation to 'Hotels.com', they said they couldn't do anything about it, but all they could do was letting the hotel know about it. However, the hotel representative said that kind of thing was not happened and ignored it. I was so disappointed with their action. It seemed that the hotel is a family-owned-and-operated business. I'm curious if they were defending him because of that.