It was decent experience though I worried before I arrived there as I read some bad reviews on expedia. All staff was nice and kind. Always sent the car to villa to carry us to the restaurant, lobby or swimming pool, caught taxis for us. carried our bags to the room and lobby when both check-in and check-out. Clean and perfect room, nice view.. I would like to stay again if I have another chance to go to Phuket. I LOVED IT. But if you are more about city person, you better find some hotel in Patong otherwise you gotta pay 300 bat for one way. It was 5 mins far from patong by car but we didn't feel any inconvenience because of it. I saw some tourist who paid more than us to stay in patong but they didn't get breakfast, room was so poor, no hair dryer, small room, etc..