Was going to give them 3 stars overall but then they never came and cleaned my room on my last day I was there after being gone for 12 hours all day. I had food in my trash that I was hoping could be taken out. The housekeeping also would really just make the bed and change the towels. When I called the front desk at 9pm upon arriving back, I was told that housekeeping wasn't able to come at that point and they would send someone up with clean towels. They would not fold up any clothes or organize any bathroom items which has been pretty standard in most of my other hotel experiences. They would take a night shirt that was thrown on the bed, make the bed and then throw the night shirt right back on top of it, not even stopping to fold it up and leave it neatly on the bed. It felt a bit careless and made me feel like they probably weren't cleaning the rest of the room very well either.
The room was also dark. I booked a standard queen room, and my windows were facing into a light well so it got very little sunlight. There was a loud heater that made the room kind of noisy to sleep in.
On top of that, they charge you an amenity fee every day that feels unjust based on how they don't even offer you coffee in room, or a carafe with any water.
A few pros amongst all of that. The room is nicely designed, as is the rest of the hotel itself. The bathroom shower had nice water pressure and heated up quickly.