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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property
Adults-only beachfront property with spa, near La Isla Shopping Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Premium bedding, free minibar items, in-room safe, desk
Aerial view
2 outdoor pools, cabanas (surcharge), pool umbrellas
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Health club
  • Sauna
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $391
includes taxes & fees
$391 per night
Jan 15 - Jan 16, 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

Highlights

Balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 603 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
3 bedrooms
Premium bedding
  • 3864 sq ft
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 721 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 721 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 603 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
4 bedrooms
Premium bedding
  • 4467 sq ft
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 1227 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 3261 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 1830 sq ft
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 1227 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 1830 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
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About the neighborhood

Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500

What's nearby

  • Chac Mool Beach - 6 min walk - 0.6 km
  • Forum Beach - 12 min walk - 1.1 km
  • Cancun Convention Center - 13 min walk - 1.1 km
  • Gaviota Azul Beach - 17 min walk - 1.5 km
  • La Isla Shopping Mall - 4 min drive - 3.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Tulum Intl. Airport (TQO) - 88.7 miles/142.8 km

Restaurants

  • ‪Señor Frogs - ‬3 min walk
  • ‪Snack Grand Park - ‬8 min walk
  • ‪Hard Rock Cafe Cancun - ‬12 min walk
  • ‪The Surfin Burrito - ‬6 min walk
  • ‪Coco Bongo Beach Party - ‬12 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a great choice for your beach stay in Cancun. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Dining choices include 6 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a rooftop terrace, a poolside bar, and a health club. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 180 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 6 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service

What to do

  • On the beach
  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Dining

Gourmet Marché - Onsite buffet restaurant.
Hunter Steakhouse - Onsite steakhouse. Open daily.
Agave - Mexican Cuisine - Onsite restaurant. Open daily.
Jade - Asian Cuisine - Onsite restaurant. Open daily.
C/X Culinary Experience - Onsite diner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offer free cancellation for a full refund?
Yes, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
No, this property doesn't have a casino, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are both nearby.
What is there to do at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only and nearby?
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has 2 outdoor pools, 2 bars, and a spa, as well as a health club and a garden.
Are there restaurants at or near Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there are 6 onsite restaurants.
Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only like?
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a short 13-minute walk from Cancun Convention Center and 4 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers love the property's prime location.

Reviews

8.2

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Muchos procesos en llegada/salida por mejorar
El personal de recepción está mal capacitado, a mi llegada jamás me comentaron que mi habitación tendría 2 camas en vez de 1 como lo solicité al reservar. Fue muuuuuy tardado el proceso de registro al hotel. La habitaciones requieren de mantenimiento y el pecoso de salida también es un tacto engorroso. Más aún no aplican con facilidad el descuento del 20% en bebidas que te ofrecen a la llegada
Mario, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not worth the money
Unexpected cost at check in, odor in the room and only having access to premium liquor at certain areas of the results.
Justin, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Not what I expected.
I reserved a king bed and got there early to make sure I had the request fulfilled Meanwhile I noticed and confirmed with staff that hotel was only at 30% occupancy so I was sure our request was a certainty but as we checked in we were denied that option. Very disappointed
Carlos, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Ashley, 5-night trip
Verified Hotels.com guest review

6/10 Good

Amazing staff. Always with a great smile and helpful people (especially Luise, Angel , cafe team )
Andrea, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Sean, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Trinetta, 3-night trip
Verified Expedia guest review

6/10 Good

Staff is amazing and so friendly! Their location is perfect for people who love to swim in the ocean. Downside, is their food. We did not finish one meal we had there, they could really step up their food game to match their friendly service. This was my second visit here but will be my last.
Amber Godwin, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Denise Del Carmen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Mamadou, 5-night trip
Verified Expedia guest review

6/10 Good

Stephanie, 4-night trip
Verified Expedia guest review

8/10 Very Good

Would visit again
Dontevious, 3-night trip
Verified Expedia guest review

2/10 Poor

No water
Miguel, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I had a really great time, also the food was great.
Terrinikia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Pros Very nice hotel , good location excellent buffet Cons there were something wrong with the pipes so i couldn't flush the toilet for 2 days , one night the smoke from the smoke machine from the rouf top party lick into the room , the AC wasn't working for the last night were staying
Esteban M, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

The property was really nice. Food and drinks was good.
kenta, 4-night romance trip
Verified Expedia guest review

6/10 Good

The property is beautiful! Staff is amazing especially my butler Ricardo. Food was good. Since I purchased the Diamond Club package I wish they told us where we could get the premium liquor on the resort. We didn’t have any water on our 2nd day and part of the 3rd day. I understand things happen but it definitely wasn’t the best experience. Overall I probably would give the resort another shot.
Jeanae, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

Sarah, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice and clean
Tomeka, 3-night romance trip
Verified Expedia guest review

6/10 Good

The Royalton Chic Cancún was a nice resort over all. We came the week after Labor Day so I believe a lot of the activities were done the weekend before because there wasn’t much activity offered. The food was average resort food with some stuff better than the other. The rooms are modern but could use a deeper cleaning and the mildew smell was the worse. I got home and my stuff had the mildew smell. Also the restaurants and lobby area was very warm like they didn’t have air in that area and yes I know the doors stay open a lot but I’ve been to other resorts and it didn’t feel like that in those areas even with the doors open. Overall it’s a nice resort for any age located close/walking distance to alot of things. I probably wouldn’t stay again but I would tell others to give it a try.
Latasha, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

First all inclusive trip and this was the BEST vacation i’ve been on. Everything about the resort was amazing down to the service and food.
Yadin, 4-night trip with friends
Verified Expedia guest review

2/10 Poor

Nava, 6-night romance trip
Verified Expedia guest review

4/10 Fair

First walked in the door was good got a glass of champagne we got there earlier than check in so they let us go hang out at the pool. Nice they of course tried to sell the market time share stuff but kept telling them no even though they put me on schedule anyhow I said no, the water pressure was horrible even no water for a whole day. The a/c went out when the water stopped so just living off the fan. Had to wait for elevators every time because they were in and out of order 3 at a time so be prepared to wait. The tv of all things didn’t work unless you pay so basically only porn you get on the tv. The worst of it all was the PAID $200 for Chef’s private dinner….. the food was horrible over cooked lobster and over cooked filet mignon that they put gravy on to make it “better”. Little stuff like the window curtains didn’t close all the way it was broke and some lights didn’t work in the room. No hidden cost at the end other than environmental cost that was like 5 dollars a day no biggie on that but overall it wasn’t worth the money they charge on this resort. If it was cheaper and didn’t have the no water issue it would be better.
Jared, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Went here for our anniversary, before arriving I told them that but unfortunately they didn't follow through with a banner or anything special, next to us was a room with a banner and a balloon for someone's birthday. The smell of mildew is overwhelming, the place is incredibly hot and humid with no AC except in the rooms. Eating at restaurants felt like you're in a sauna. Elevators took FOREVER every single time. Food is ehh, ridiculous that the only food option until 6 pm is the buffet. The steakhouse was great and so was the Chopsticks Asian cuisine. Most of the food we ate was unsatisfying and even questionable at times with the seafood, so I avoided it. The servers at restaurant were all amazing. The man at the spa was rude when I was trying to figure out what time we wanted to get our massages. Don't even get me started on the people who try to talk to you into the time shares, so incredibly terrible! We said no, and they asked if that would make us "more poor for x amount of money?" Water went out all Wednesday 10/18/24 when it came back on it was brown and smelled, water pressure was terrible for the whole stay. They told us multiple times it'd be on in a few minutes, wanted us to go down to the spa to take a shower. The water went down for other people multiple times!! It didn't feel all inclusive because some places to sit was extra, different food on menu was extra etc. We felt so upset how many things went wrong on this trip, for the money spent, it was not worth
Brianna, 4-night romance trip
Verified Expedia guest review

2/10 Poor

I wouldn’t stay here again
Daisha, 3-night trip
Verified Expedia guest review

General property information

Travelers Say
"Great staff and liked the pool and close proximity to the beach."
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM