This hotel does not make sense. To start with something nice: it’s very instagrammable. Meaning that the architect, designers and contractors did a good job. It looks great. But it does not feel like a hotel in this price category. Why? The service comes across as amateurish. For instance, room service did not fill up the coffee. Or service in the restaurant is stiff (as opposed to relaxed and personal, while still quick). Service at the pool is more like in a 2* hotel (no real bar, no snacks, not even a pastis you can order). Oh, and loud music until 11 or so does not feel like “ultimate Provence” to me, especially when you hear it in the room. On the bright side, there is quite some potential. All these things can be fixed. But management really has to rethink the entire concept before this flies.