Singaporean family of 6, hard to fault anything. Most staff can speak basic English and attention is rendered to all appopriately, young and old.
Onsen has different pool and some are not just warm enough for young kids to soak and enjoy.
Food great
Sleep mattress is Beauty Rest, futon might be alittle too thin for me but good for all kids.
Michael
Michael 님, 2박 가족 여행
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8/10 - 매우 좋아요
2024년 3월 2일
Convenient, clean , relaxing
Wishing the place is little pricy for ski season
sojeong
sojeong 님, 1박 가족 여행
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10/10 - 최고예요
2024년 2월 15일
員工服務, 住宿環境,都是一流,很有質感的飯店。
yu chuan
yu chuan 님, 4박 가족 여행
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10/10 - 최고예요
2024년 2월 7일
Very nice hotel. Best feature was the Onsen . Staff was amazingly friendly and very helpful. We had breakfast included for our stay it had a lot of variety. We had the option to be shuttled to 4 different ski resorts nearby . They picked us up when we arrived at the bus stop we made prior arrangements with them. They shuttled us to the train station when we departed. For supper we made reservations at nearby restaurants the Lime resort shuttled us there and we walked back about 12 min after dinner. I highly recommend the Lime Resort.