Had to always ask for clean towels, etc. One time they brought them and just left them on the floor in the hallway for us.
Bob
5๋ฐ ์ฌํ
4/10
Bed was rock hard. Pillows were super flat. Tried using the pool area but bigger kids were running and jumping into the pool. Adults were drinking around the pool!! Spent maybe 10 mins in the area outta fear for my son. Hot Tub overflowed with 3 adults and a small child. Poor use of pool area. Make pool and hot tub larger!!!
Korean
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Clean and updated. Conveniently located
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
8/10
Very nice hotel. Very clean. Will stay again
Draper
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
djordje
4๋ฐ ์ฌํ
10/10
Veronica
1๋ฐ ์ฌํ
10/10
Michael
2๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
They lost an entire teams reservation. The messed up and lost my reservation. So i had to book through Hotels.com. The whole hallway where my room is smells reall bad like Marijuana smoke. Toilet unclean. Unfriendly unhelpful service. Very disappointing.
Dale
1๋ฐ ์ถ์ฅ
8/10
Heather
1๋ฐ ์ฌํ
10/10
john
4๋ฐ ์ฌํ
8/10
pool was dirty
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
Not really satisfied with what you get for the price.
Lisa
1๋ฐ ์ฌํ
10/10
Erin
2๋ฐ ์ฌํ
2/10
When we checked in, the service was rude. When we got one of our rooms the electricity didnโt work for the microwave, tv, and fridge. The hot tub was falling apart around the edges and very sharp edges cut my bathing suit and the stairway had no baseboards with loose and duct-taped carpet which anyone could trip and fall on. We had to take the stairs because the elevator was out of service. On our last morning we were locked out of our rooms hours before check out time causing us to have to interrupt our stay to go down to the desk for new keys. The front desk service was rude and dismissive. The cleaning staff were the most pleasant thing about this place. This place is far out of date compared to others of the same brand. No conveniences like any of the others in this brand and the horrible customer service with attitudes made it the worst experience Iโve ever had. DO BETTER!
Stephanie
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Emily
2๋ฐ ์ฌํ
6/10
Remodeled rooms are nice, pool and hot tub area are super. Staff was very friendly and accommodating.
Did not like that you have to pay for breakfast and it was terrible and way over priced.
Lori
2๋ฐ ๋ก๋งจํฑ ์ฌํ
8/10
Amanda
2๋ฐ ์ฌํ
6/10
Milvia
1๋ฐ ์ฌํ
10/10
Marisa
1๋ฐ ์ฌํ
10/10
Perfect spot if you are flying out of MSP
Ambree
1๋ฐ ๋ก๋งจํฑ ์ฌํ
10/10
Ann
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
We booked through Expedia and chose the hotel based on pool and hot tub. When we went to check in, we were told they were overbooked and had to drive 10 minutes to a different hotel. That was very disappointing. The new location had a tiny pool and no hot tub. This was a special mother daughter get away and it was a huge disappointment that we werenโt notified of the change. It was too late in the day to change our plans.