Arrived at around 22:45. There was nobody at the reception, so had to wait about 5 minutes. I asked for a room situated so that I wouldn't need to carry my bags far, got one on the 2nd floor, but FAR AWAY from the lift. The room was on par with the worst boarding school room I had the pleasure to live in. Everything looked dated and almost dirty. Shameful for a Thon Hotel, which I chose because as (until now) my experience was always positive. The only saving grace was the bed, which was about 120cm wide and comfortable. The real let down was the bathroom. It was so small, that a slightly taller person could shower their feet while sitting on the toilet. Maybe it is desirable by busy business people, but it's ridiculous in my view. The actual COLD shower made me feel downright miserable. I mean ice cold water, after disbelieving it is possible and playing with the settings and letting the water run for good 5-6 minutes. I braved the cold, because I travelled 17 hours and felt in need of it. After an other 2-3 minutes the water became slightly lukewarm. That was all I got. If my room was not so remote and I was not as tired I would have asked for an other room. The worst was that the next day breakfast was so late, I could not have it before I had to travel on. I was not offered the alternative of a take away pack. Next time I opt for an other hotel for sure. I would like to add that I have higher education in the field of tourism and this was a disgraceful service.