We were in the area for a concert at the Chase center, so the room served its purpose. It is a very basic accommodation, you can tell that minimal effort goes into changing rooms over. There was a nasty bloody Q-tip on the other side of the toilet on the ground. So you can tell they don’t clean things very well, luckily, I brought Clorox wipes with me.
Pros:
Beds were pretty comfortable, but mine had a ridiculous squeak every time I turned. I felt bad for the people below us.
Pillows are comfortable, I like it when places have soft pillows and firmer pillows so that each person gets what they want.
Location was good, right next to the Presidio. Area was safe.
The outside is cute, but the inside definitely needs some work.
Con’s:
Staff wasn’t friendly. No smiles, just checked us in.
Got a “welcome” text shortly after check-in that we could just text that number if we needed anything. Tried texting the number twice, no answer.
They don’t accommodate late checkouts, and they will come knocking five minutes until 11 AM if you haven’t checked out yet.
Cell data doesn’t work well, and Wi-Fi wasn’t great in our room.
Walls are thin, my daughter heard somebody snoring in the next room. Those earplugs I had came in super handy!