Hotel in excellent location, easy to locate with good spacious underground parking (be aware, extremely tight getting around the bends.)
Staff very welcoming, helpful and friendly on our arrival and throughout.
Room great, ok size, great shower. Forgot my shampoo & conditioner, always dumfounded as to why some hotels only provide shampoo yet, no conditioner, not a huge deal just for awareness 😊
1st morning at breakfast nightmare, you have to guard your table with your life when it's that busy, we had someone just plonk themselves on our table with their breakfast and everything! As we only had drinks on the table, he moved them out of the way and carried on eating regardless. (I told him he was rude and managed to find another spot). There were no coffee cups or staff to be seen for about 10 minutes however, all was back to normal with a full stock and staff. Fresh produce was still being brought out and it was really nice. Needless to say we worked out that the best time to go down, would be around 0945 /10:00. Unless you're a v early riser I believe it's also quiet between 7 & 8...
The entry door of the carpark was broken for the whole weekend, it was fixed by the time we checked out but, we paid for secure parking which we did not receive therefore I shall be sending an additional concern to HIExpress.
We also expressed our concern at reception who did explain what had happened.
Overall, a great stay ..v clean & stylish hotel.
(Buy water from the shop!)