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Crisol Vía Castellana

4.0 star property
Central hotel connected to the convention center, within walking distance of Plaza de Castilla

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Photo gallery for Crisol Vía Castellana

Executive Room | Minibar, in-room safe, individually furnished, desk
Lobby
Familiar Room | Minibar, in-room safe, individually furnished, desk
Exterior
View from room
In the heart of Madrid, Crisol Vía Castellana offers a luxurious retreat near Santiago Bernabéu Stadium. Explore nearby Plaza de Castilla, then return to enjoy dry cleaning services, car rentals on site and a business center with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Connecting rooms available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Car rentals on site
  • Computer station
  • Front-desk safe
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double room with extra bed

Minibar, in-room safe, individually furnished, desk

Double room with extra bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, individually furnished, desk

Executive Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Minibar, in-room safe, individually furnished, desk

Premium Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Familiar Room

Minibar, in-room safe, individually furnished, desk

Familiar Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, individually furnished, desk

Classic Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Paseo de la Castellana, 220, Madrid, Madrid, 28046

What's nearby

  • Plaza de Castilla - 3 min walk
  • Santiago Bernabéu Stadium - 4 min drive
  • Gran Via - 9 min drive
  • Puerta del Sol - 12 min drive
  • Plaza Mayor - 12 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
  • Nuevos Ministerios Station - 4 min drive
  • Madrid (XTI-Chamartin Train Station) - 9 min walk
  • Madrid Chamartín Station - 10 min walk
  • Plaza de Castilla Station - 4 min walk
  • Chamartin Station - 9 min walk
  • Ventilla Station - 10 min walk

Restaurants

  • ‪El Asador de Aranda - ‬4 min walk
  • ‪Rodilla - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Asia Té - ‬6 min walk

About this property

Crisol Vía Castellana

At Crisol Vía Castellana, you'll be just a 5-minute drive from Santiago Bernabéu Stadium and Plaza de Castilla. Also, IFEMA and Gran Via are within a short drive. Fellow travelers say great things about the location. The property is just a short walk to public transportation: Plaza de Castilla Station is 4 minutes and Chamartin Station is 9 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 228 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 6 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 21 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Room service (limited hours)
  • Water dispenser

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (3315 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1993
  • Safe-deposit box at front desk
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately EUR 12 per person

Children & extra beds

  • Rollaway beds are available for EUR 40.0 per day

Parking

  • Covered self parking costs EUR 21 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
This property accepts major credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Castilla Plaza Hotel
Hotel Castilla Plaza
Hotel Vía Castellana Madrid
Hotel Vía Castellana
Vía Castellana Madrid
Vía Castellana
Abba Castilla Plaza Madrid
Hotel Abba Castilla Plaza

Frequently asked questions

Does Crisol Vía Castellana offer free cancellation for a full refund?

Yes, Crisol Vía Castellana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crisol Vía Castellana?

Sorry, pets aren't allowed.

Is parking offered on site at Crisol Vía Castellana?

Yes. Self parking costs EUR 21 per day.

What are the check-in and check-out times at Crisol Vía Castellana?

Check-in start time: 2 PM; Check-in end time: 6 PM. Check-out time is noon.

Is there an onsite casino at Crisol Vía Castellana?

No, this hotel doesn't have a casino, but Casino de Madrid (9-min drive) and Casino Gran Via (10-min drive) are both nearby.

What's the area around Crisol Vía Castellana like?

Crisol Vía Castellana is in Chamartín, a short 4-minute walk from Plaza de Castilla Station and 3 minutes' walk from Plaza de Castilla. Travelers say that the hotel is in a great location.

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Crisol Vía Castellana Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excelente
Excelente
Loyda Abigail, 2-night trip

10/10 Exceptional

Great location near Charmartin Train Station. Clean and comfortable rooms and very nice staff.
Mike, 1-night trip

6/10 Good

Ok rooms, facilities and food. Pretty average for 4 star
KAYODE, 4-night trip

8/10 Very good

Is rare to find now days a places that gives you good service at a reasonable prices.
Edgar, 2-night trip

10/10 Exceptional

Great breakfast buffet
Luz Stella, 2-night trip

8/10 Very good

Liked it!
Overall good experience. Just no coffee machine in the room and the furniture is quite old. But the bed was enormous and ultra comfortable! The location is very good, right in front of the world famous twin towers. Great connection by buses and trains with the city center etc. Takes about 30 mins to reach prime locations.
Maxime, 4-night trip

10/10 Exceptional

Very stylish hotel, impressive
KWOK KEUNG, 2-night trip

6/10 Good

Cross the street from bus terminal Very very noisy Rooms - are clean but your can hear everything through the walls
Nadia, 5-night trip

8/10 Very good

Will stay again
Eric, 3-night trip

8/10 Very good

Very convenient from train station & near to metro. Good breakfast clean room. Decor a little dated. Good value though.
barry, 1-night trip

10/10 Exceptional

The staff was great and the room was perfectly set up and clean !!
David, 3-night trip

10/10 Exceptional

Very nice hotel with pretty views to Plaza de Castilla, also very convenient to have the subway station across the street
Ulises, 2-night trip

10/10 Exceptional

Everything was good, highly recommended
Paula, 1-night trip

10/10 Exceptional

The staff are amazing in the hotel. We don’t speak Spanish and they gave us their full effort to communicate with us. We asked for suggestions being first time travellers and they gave us brochures and looked activities up for us and the availability. The cleaners came through daily they are amazing. Location is good to walk to lots of local restaurants. Would definitely stay here again.
Diana, 3-night trip

6/10 Good

Good for the money. Not a great hotel. Very old and the bed uncomfortable.
Thelma, 2-night trip

8/10 Very good

Older than expected
The room was much older than expected, the pictures must be of some years ago. Some pieces of furniture were really old and in bad shape. However the bed was comfortable. Disappointing in a 4 stars hotel not to find a bottle of water (neither in the fridge), a kettle or a coffee machine. Overall it was a good stay, but it can be certainly improved.
2-night trip

10/10 Exceptional

Friendly and helpful staff. Good parking. Nice location. Everything worked out really well!
Al, 1-night trip

10/10 Exceptional

The Hotel is located just at the entrance of the city, across one of the major metro stations. Safe, quite and pleasant neighborhood
BERNAL ALBERTO, 1-night trip

10/10 Exceptional

The staff was very friendly and helpful. The location was very good. It is steps to local transportation.
Lynta, 3-night trip

8/10 Very good

we liked it
Everything was ok
Jose, 2-night trip

2/10 Poor

this hotel is stuck in the 1960's.. its not a 4 star Hotel at all. e.g. no bottled water in the room shower system that has a mind of its own running arctic cold to sun inferno in a split second bed is uncomfortable and room smells of 'old' musty'. I would avoid. Even the Hotel (as per attached photo) it seems is saying it should ONLY be a 2 star and not a 4 star rating !!!!
Duncan, 1-night trip

6/10 Good

Great location and staff, poor sleep quality
Excellent location, good sized room, nice and clean. Good bed, but unfortunately I didn’t sleep much. First I thought the noice came from underground trains, but as the noice was very frequent, I found that a bit strange. I then realized it was the elevator which made a lot of sound everytime it was in use - which was most of the night. Everytime I dozed off, I was awaken again
Kjellaug, 1-night trip

2/10 Poor

Just stay away
Dated hotel Extremely poor customer service Just stay away, plenty of good alternatives
1-night trip

8/10 Very good

The air conditioning stopped working after a couple hours, however it was not a problem since it was relatively cool out. There were multiple hairs that were not ours in the bathroom. Only stayed one night, so we did not ask to move rooms. Very friendly and helpful staff. Good location next to metro and bus stops.
Zach, 1-night trip

6/10 Good

We booked for a queen bed, but a double twin was honored instead. This should be stated clear to the guest.
Andraly, 1-night trip