We (3 of us) chose Sonesta as most Heliopolis n Nasr hotels happen to be full (even trying to book directly with 5 options) but was it a nitemare
Internet: horrible n unstable (good luck if there for work n needing this)
Room service n bfast: we tried once each n never did the remaining 6N there
Rpom: walls are thin, i can hear neighbours snoring or their TV, size was OK
Toilet: dark like a horror movie
Service: this was Ok for me
Location: close to airport (15 mins) but otherwise no mans land
We were there for work, there were alot of tourists so business was good, but as individual guests (when season is lull) not worth at all
If i was given another opportunity, wont come back w/o blinking the eyes